**What's the job?** ****The ideal candidate will reside in the Portland, OR area**** The principal function of the Field Service Representative is to coordinate, perform and provide reports regarding on-site inspections. This position also requires technical knowledge of proper application methods for siding and roofing products. Problem solving skills/knowledge while on-site is a must. This position requires the ability to train siding installers and roofers concerning proper installation methods. This position requires the ability to stay calm in sensitive situations while performing inspections or while speaking to customers on the phone. Conduct inspections of residential and commercial structures of roofing, siding and other products as assigned. Prepare and submit detailed reports. Interact with property owners, contractors and builders. The role requires the ability to accurately diagnose reported issues during on-site inspections, demonstrating strong problem-solving capabilities and technical expertise in building envelope systems. Professionalism and composure are essential, particularly when handling sensitive situations. Provide on-site training to contractors as needed, specifically related to warranty repairs and concerns. Complete any additional responsibilities assigned. Administrative duties, including report writing and other assigned tasks, must be completed within established timeframes. + Perform on-site diagnostic inspections of roofing and siding systems, product claims and extended warranties. Operate a drone for inspection data collection. + Provide objective and detailed documentation in preparation of on-site inspection reports. + Complete and maintain the Federal Aviation Administration (FAA) required licensing for drone operation. + Coordinate site visits, provide assigned reports/tasks within a timely manner. + Support Portland Quality Lab warranty claim function as assigned. - **What do you bring?** - + A 2-year degree is preferred and/or 4 or more years of roof inspection or roofing experience. + Successful completion of FAA required licensing for drone operation. + Successful completion of HAAG and Working From Heights Safety Training. + Successful completion of driver training as required. **What are our perks?** We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to: + Excellent healthcare options: Medical, vision, prescription & dental + Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program + Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG) + Tuition Reimbursement: Continuing education for every season of your career + Pet Insurance options: Insurance plan & prescription discount program for your furry friends + Employee Recognition Programs + PerkSpot: Our exclusive one-stop online discount marketplace + LiveWell: Rewarding you for living a healthy lifestyle Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is **$70,000.00** to **$108,000.00** per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is **9%** of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is **$76,300.00** to **$117,700.00** **.** Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee. - - - Why work for us? Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.- -A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.  www.certainteed.com - Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans. This position is subject to export controls under the International Traffic in Arms Regulations (ITAR). Qualified applicants for the position must meet the ITAR definition of “U.S. Person” at 22 C.F.R. 120.15 as a: U.S. citizen, U.S. national, lawful permanent resident, or otherwise a protected individual (including for example refugees and asylees).