Field Service Representative
Sulzer Pumps US Inc.
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**Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.**
**Your main tasks and responsibilities:**
+ Supervise/assist in troubleshooting of problems, installation, assembly or disassembly of pumps, and/or seals
+ Travel to jobsites worldwide upon dispatching by Field Service Manager
+ Responsible for completing and forwarding to Corporate office all necessary paperwork for all jobs
+ Inform closest Service Center of any potential sales activities while at site
+ Supports, cooperates with, and participates in company-wide LEAN and EHS Management System which includes following all safety, health and environmental policies and procedures.
+ Performs other duties as assigned
**To succeed in this role, you will need:**
+ High School Diploma or equivalent
+ Five (5) years experience in pump factory or Service Center with skills in different work processes of pump manufacturing, assembly, or testing—Sulzer Apprenticeship Program meets these requirements
+ Excellent written, verbal, negotiation, and listening skills
+ Strong ability to utilize technical knowledge and analytical skills to resolve problems and customer complaints
+ Excellent interpersonal skills
+ Strong computer skills, with proficiency in latest “Microsoft” software. SAP and Gelco expense reporting a plus
**What we offer you:**
+ 15 days of paid time off and 12 company-paid holidays
+ 401k plan with a 6% match
+ Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
+ Health savings account matching
+ Motivating wellness program
+ Employee Assistance Program
+ Paid paternal leave
+ Gym reimbursement
**No visa or work permit support can be provided for this role**
Our team is looking forward hearing from you!
**Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.**
We are proud to be recognized as a Top Employer 2025 in the USA.
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