Having good Technical Knowledge in Airfield Systems and able to Interact with Client and Operation Teams.  Arrangement of spares, Consumables items as per the contract. Day to Day Interaction with HW Internal team for Billing, Engineering Team and Sourcing team. Preparing and Maintaining records of Preventative maintenance in the Airfield.  Active participation with Client during Operation and DGCA inspection. Coordination with customer for arranging trainings to various stockholders. Updating Daily report and Monthly report to client and Internal HAIL teams. Internal Team Management (Allotment of team as per work conditions). Photometric compliance as per the contract. Managing Subcontract teams and their billing every month. Billing and Payment follow-up with Client. Competent mapping and Training to team members. Developing maintenance plans, implementation plans, test plans and final reports.

 

• Providing service support for complex AGL Systems.

• Planning & execution of Preventive Maintenance jobs on time (100% compliance to operational parameters)

• To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC

• Handling a team of Service Engineers on HAIL/ Subcontract payroll.

• Technical skills:

Required – AGL Field and CMS Systems.

Desired – CAT III AGL System,.

• Achieving Order Booking, Revenue & Collection plan every month

Skills/Qualifications:  - Ability to handle a team of Engineers on HAIL/ Subcontract payroll.

- Team player, Effective communication skills, Customer facing, Result oriented & hard working

 

Experience - 7+years of Exp with Ability to handle a team of Engineers on HAIL/ Subcontract payroll.WE VALUEAdvanced degreePrevious industry experienceExcellent communication skillsDemonstrated ability to influence at varying levels across the organizationDemonstrated ability to operate independentlyAbility to use experience to appropriately apply the established standardsDemonstrated ability to effectively manage a team Previous customer service experienceAdditional InformationJOB ID: HRD252515Category: Customer ExperienceLocation: One-HON-UTC-GF ,Sushant Lok Phase I, Sector 43,,Gurugram,Gurgaon,HARYANA,122022,IndiaExempt