THE FUTURE IS WHAT WE MAKE IT
Field Service Supervisor (18 months fixed-term)
Auckland
At Honeywell, we make a lot of incredible things. But most importantly, we make the future and are looking for people to join our global team of future shapers. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future. Our people are committed to each other and the realisation of our vision through their unique job functions. Our businesses embrace the challenges of innovation so that we define the future. And our global opportunities are endless for you to grow and get recognised for your passion to perform.
We are currently seeking a Field Service Supervisor to join our Honeywell Building Technologies team in our Freemans Bay, Auckland office. Reporting to the Service Business Leader, this role is responsible for leading the service delivery team to deliver top-class building management service and maintenance offerings effectively and efficiently to existing and new customers. The role is also responsible for ensuring effective management of workload, improvement of processes and systems, client relationships and escalations, and financial control of jobs.
You will manage the day-to-day operations and work with peers, other departments, and customers to meet mutual goals and objectives.
Key Responsibilities:
Lead your team to deliver on agreed service and maintenance contract outcomes, but exceeding customer’s expectations through understand customer’s unique needs and effective relationship and trust building Responsible for revenue and margin growth which includes monitoring and maximizing financial performance, and continuous seeking new/additional opportunities for growth or additional value add for our clients Consult with clients and internal stakeholders to design, cost and deliver on the best solutions for the clients’ needs in the areas of building maintenance systems including HVAC, ICS, electronic security, cyber security etc. Mentor, train, coach and measure your team in doing likewise Maintain high standards of performance for self, direct reports, and others Lead the service and maintenance of Honeywell and third party equipment Responsible for the overall relationship of the customers, and top-class interactions between customers and service team members Ensure timely and accurate compliance with internal metrics for financial reporting, cost controls, Health and Safety and Quality AssuranceKey Experience & Capabilities:
Degree in an Engineering discipline; Mechatronics, Mechanical or Electrical preferred Minimum 3 years experience in team leader/management and minimum 6 years of technical experience in the industry – BMS and/or electronic security preferred In-depth knowledge of BMS systems, preferably EBI, Comfortpoint or Niagara Strong technical skills and broad exposure to technical issues, ability to design and execute solutions based on technical expertise. Strong communication skills both verbal and written and interpersonal Ability to lead a team, work cooperatively and provide technical direction in a team environment Ability to work under pressure and respond to requests in a timely manner A strong commitment to a safe working environment Capacity to deliver against multiple objectives Demonstrated financial skills
About Us
The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.
Discover More
We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/honeywell-pacific
If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.
The future is what we make it. So join us and let’s do this together.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
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.Additional InformationJOB ID: HRD258231Category: Customer ExperienceLocation: Level One & Two, 9 Wilkins Street, Freeman's Bay,Auckland,AUCKLAND,1011,New ZealandExemptBusiness Services