Innovate to solve the world's most important challenges

The Honeywell Building Solutions East region service\norganization seeks a Field Service Supervisor to oversee the team supporting\nkey customers in the central Maine area based out of Augusta, ME. This is a\nhands-on role pivotal in the successful delivery of services to the State of\nMaine and other customers.

You will apply your leadership skills to drive team performance and customer\nservice delivery levels. You will ensure engagement in new\nopportunities for market penetration, team deployment and sales\ngrowth through close collaboration with the account managers. You will\nliaise with multiple factions to help prevent and resolve customer problems and\nexplore additional revenue-generating opportunities. You will drive and improve\nreporting procedures on financial results, targets and budgets. You will\nlead quick and effective closure of any improvement opportunities. You will\ndefine team expectations and communicate those to stakeholders. You will act\nas mentor to train and develop future leaders.

KEY RESPONSIBILITIES:

Supervise\n team activities and performance while maintaining hands on delivery\n activities.Develop team\n and team members.Identify\n opportunities for operational improvement through performance and business\n growth.Assign\n and supervise service, spot and project work.Collect,\n reconcile and report operational metrics to the SBL and the customer\n liaison.

YOU MUST HAVE:

2+\n years of contract or project experience including financial\n oversight.Excellent\n communication skills with customers, leadership, cross-functional teams and\n peers.2+\n years of experience in leading a team or teams.

WE VALUE:

Bachelors\n or Advanced degree.Technical\n certificate in the electrical, controls or IT related field or 5 years of\n experience working in HVAC, fire alarm and/or security systems domain.Previous\n sales or customer success experience.Demonstrated\n ability to influence at varying levels across the organization.Demonstrated\n ability to operate independently and collaborate with key\n stakeholders.Ability\n to use experience to appropriately apply the established standards.Demonstrated\n ability to effectively lead and develop a team..Previous\n sales/ service or customer success experience.Assign\n and supervise service, SPOT and project work.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a performance-driven salary, cutting-edge work,\nand developing solutions side-by-side with dedicated experts in their\nfields, Honeywell employees are eligible for a comprehensive benefits package.\nThis package includes employer-subsidized Medical, Dental, Vision, and Life\nInsurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending\nAccounts, Health Savings Accounts, EAP, and Educational Assistance; Parental\nLeave, Paid Time Off (for vacation, personal business, sick time, and parental\nleave), and 12 Paid Holidays. For more information visit: click here

Additional InformationJOB ID: req483006Category: Customer ExperienceLocation: 68 Darin Drive,Augusta,Maine,04330-7817,United StatesExemptGlobal (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.