Sandvik Mining & Rock Solutions is looking for an

Field Service Technician

If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining & Rock Solutions welcomes you to consider this fantastic Field Service Technician opportunity!

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.

Key performance areas

As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will largely cover the Fairbanks Alaska market.

Additionally, the Field Service Technician will:

Inspect equipment for proper performance and determines faults and malfunctionsAdjust equipment and repair/replace defective parts components or systems according to scopes of workTests repaired equipment to ensure proper operational performanceComplete accurate time records, technical reports, failure reports, and parts listsActively participate in continuous improvement initiativesStay current with the industry, customer, product developments and technical best practices Customer ServiceBuild strong relationships with internal and external customers to ensure smooth operations and customer satisfactionStay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.Ensure customer satisfaction within the area of primary responsibility

The Field Service Technician will spend their time working underground and surface, so candidates must be comfortable with these conditions. As this role requires approximately 25% travel, you will be provided with a company vehicle.

This position is located in Fairbanks Alaska

Your profile

You possess a technical certification or diploma in mechanical or electrical fields and a minimum of 7 years industry related experience. Diesel and high voltage electrical experience would be an advantage. You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers. You are flexible and self-motivated, with a drive to achieve customer satisfaction.

The Field Service Technician will also possess:

A safety champion capable of working alone and stopping work, if requiredExcellent troubleshooting ability with strong diagnostic and problem-solving skillsExcellent written and oral communication skillsPossess strong interpersonal skills with a customer service based personalityKnowledge of hydraulics, pneumatics and electrical systemsAbility to read blueprints and interpret equipment schematicsMust conform to ISO Standards

Benefits

Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k) retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement

How to apply

For immediate consideration, please apply online at www.sandvik.com/career to the Field Service Technician position, Job ID#R0071152