East Tamaki, New Zealand
2 days ago
Field Service Technician
• Perfect opportunity for industrial electricians or mechanical technicians
• Showcase your Industrial Electrical skills across key customer sites
• Rewards: attractive wages, overtime, company vehicle, tools, uniform, mobile phone, laptop
• Partner with a trailblazing global leader revolutionising automated material handling solutions

What we offer:

Power your future. Start your dream career with Dematic today

WHAT IS AMAZING ABOUT FIELD SERVICE

Are you a technical problem solver who is skilled with their hands and enjoys being on the road? If you answered yes, we want you on Dematic sites across the Auckland region!

Have you ever experienced the satisfaction of placing the last piece in a 1000-piece puzzle you've been tackling forever? That is the feeling we at Dematic strive to provide for our diverse customer base; to be the final piece that completes their systems and distribution centres, whether it's optimising racks, conveyor belts, automated storage or software. And hey, with no robot apocalypse in sight, people like us still have a job maintaining these processes. The configurable characteristics of Dematic's systems means we are able to simplify or detail our solutions based on individual customer needs.

We are looking for our Flash - you have a natural affinity for working with electrical currents but are also willing to be our Speedster across multiple customer sites.  Bring your expertise as licensed Industrial Electrician and join a terrific team, delivering contract repairs, maintenance, installations, and emergency services. 

As a Field Service Technician, you'll work with world-class solutions across large distribution centres, warehouses, and manufacturing operations.

You'll thrive on troubleshooting and servicing mechanical equipment, supported by a team that generously shares their expertise—empowering you to become a true hero of industrial maintenance.

WHAT YOU CAN EXPECT

The position will require participation in an on-call roster with working hours covering:

Monday to Friday day shift and

One or two Saturdays per month at overtime rates. 

Tasks and Qualifications:

SETTING YOU UP FOR SUCCESS REQUIRES

To receive your Superhero Badge, you will need:

Electrical: Full NZ Unrestricted Electrical License

Mechanical: Mechanical maintenance experience is highly regarded

Proven ability to troubleshoot and resolve mechanical and electrical faults on high-tech material handling equipment and AGVs

Natural passion for delivering exceptional service

General PLC experience in Siemens S7 and SCADA preferred but not mandatory, training will be provided

Compliance with OH&S requirements to maintain a safe workplace for yourself & your coworkers

We value superheroes who may not have as many missions under their belt but highly regard experience with:

Automation (conveyors), wrapping machines and material handling equipment

Ccomputerised maintenance systems (CMMS)

Pneumatic systems

First respondent to breakdown notifications when on call

Working independently, making confident decisions, and driving results

Developing and maintain effective on-going relationships with key customers and teams

WHAT WE OFFER

Tools of trade items including fully maintained company vehicle, tools, uniform, mobile phone and laptop computer.

On the job training and certification in Working at Heights + Heights Rescue

Special onboarding, shadowing and mentoring

Career pathways to supervisory and managerial roles

National & global opportunities for Project roles

Great team culture, collaborative, supportive and all inclusive

Employee Assistance Program

Employee Referral Program

Paid Parental Leave + super: 12 weeks for primary & secondary carer

Local and Global recognition awards

Service Milestone Awards

WHY BRING YOUR CAREER TO DEMATIC?

This is an exciting time to join Dematic. We are proud to partner with some of the most innovative companies in the world to design, build, implement, and support automated system solutions for warehouses, distribution centres, and production facilities. We live on the cutting edge of technology and industry and are a global leader with 11,000 employees worldwide and over 700 employees in Australia and New Zealand. Some of our largest customers are household names in grocery, pharmaceutical, and parcel delivery, and in the e-commerce online shopping businesses.

HOW TO APPLY

If you would like to apply for the above position, please click on the ‘Apply’ button and submit your resume. For more information visit: www.dematic.com

Dematic is committed to proving equal employment opportunity in all areas of employment including recruitment, selection, promotion, training etc. and in accordance with federal and state legislation, Dematic Pty Ltd (Dematic or the Company) promotes a workplace free from discrimination and harassment.

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