About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! 

General Summary:

If you are a TECHNICIAN looking for an opportunity to grow, Copeland has an exciting opportunity for you! In this field-based position, you are joining the team as we provide excellence in the commission of new installations, start-up training, troubleshooting, and maintenance of products manufactured by Vilter. In this customer-facing role, extensive domestic and international travel is required. You will establish, promote, and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate. In addition to this, you will provide support for Vilter sponsored, in-house, training classes.

Principal Duties and Responsibilities:

Sustain proficiency in all products and services that the company offers. This includes staying current with installation standard methodologies, equipment protocol, and safety guidelines. Maintain proficiency in all designated third-party products and services. Provide on-site pre-start up, start-up, contracted service work, warranty, troubleshooting, and training of Vilter products. Ensure equipment is operational and free of defects. Complete paperwork such as timesheets, expense reports, and Field Service Reports in a timely manner. Provide technical support to customers (internal and external) via telephone and e-mail. Review product prints and specifications. Work with contractors to review and ensure unit/package is installed to specifications. Provide daily updates to collaborators on work performed at jobs sites. Recommend and direct activities at a customer site by leading technical activities of other specialists.

Knowledge, Skills, and Ability:

Required:

Minimum of five (5+) years’ experience with Industrial Refrigeration, Industrial Chillers, HVAC, or Gas CompressionField Service or Repair Facility ExperienceSolid understanding of electronic controllers and electro-mechanical troubleshootingMotivated, self-starter comfortable training customers, presenting in front of groups, and a willingness to learnMicrosoft Office proficiency as applicable for preparing service reports, scheduling appointments, expense reports, etc.Ability to travel between 85% and 90%Legal authorization to work within the United States – Sponsorship will not be provided for this role

Preferred:

Associate’s (AA) degree in a technical field, or related military experienceEPA Universal CertificationHighly preferred Bi-lingual (Spanish)RETA Certification (CIRO or CARO) preferred

Vilter is an equal opportunity employer and strongly supports diversity in the workplace.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Our Commitment to Our People 

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. 

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. 

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.  

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! 

 

Our Commitment to Diversity, Equity & Inclusion 

At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.  

 

Work Authorization 

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. 

 

Equal Opportunity Employer 

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. 

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com