We are looking for a knowledgeable and experienced window and door service technician who can independently troubleshoot service concerns and initiate repair. Likewise, this position offers the career path to become a Quality Control personnel for the territory. Those who apply should have exceptional in-home customer service skills and the ability to present the company well. Service Technician Responsibilities + Perform initial inspection and repair any identified issues while on-site; or implement a solution plan if needed. + Assess and report any quality issues in reference to the installation process. + Produce timely and detailed service reports. + Check and update field automation systems and databases. + Adhere to company procedures and protocols. + Be a team player willing to help installation crews and warehouse as needed. Requirements + MUST have Service Technician and/or installation experience with windows and doors. + Maintains the highest level of customer service and professional attitude. + Detail oriented. + Quality and precision focused. + Dependable and hardworking. + Bilingual in English/Spanish is a plus! If you can perform all on-site activities in relation to installation, repair, management, and maintenance of projects, you are highly encouraged to apply! Benefits + 401(k) matching + Dental Insurance + Health insurance + Life insurance + Paid time off + Vision insurance