Role Summary:
Flowserve Corporation is a public, multi-national company engaged in the engineering, manufacturing, and servicing of advanced technology fluid handling and control equipment in a variety of markets worldwide. The products of the company include pumps, valves, mechanical seals, and related services. The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement.
In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.

Your Role:

Make direct, in-person service calls in response to customer requests.

Assess mechanical problems and take actions to resolve promptly.

Work side-by-side with our customer’s personnel, and lead work crews as required.

Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.

Ensure that equipment is installed successfully and on schedule.

Check equipment prior to start-up and assess start-up performance.

Monitor the maintenance and performance of Flowserve equipment.

Train customers in the proper procedures for operating and maintaining Flowserve products.

Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.

Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.Other duties as assigned

Your Profile:

Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.

Experience with installing mechanical equipment, repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.

Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics

Capable in Outlook, Word, and Excel

An active driver’s license with a good driving record is essential to the role.

Able to travel, including globally, for extended periods of time

Able to work overtime as required to minimize impact to customers

Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.

HS Diploma / GED and 5-7 years relevant experience

What we can offer you:

Annual Incentive Plan (depending on job level)

Pension Contribution Scheme

Life insurance

Cycle to Work Programme

Early finish time on Friday

Vouchers for eye tests and glasses