**Job Description:** The NSI Field Service Technician provides world class service / technical support, conducts preventative maintenance, troubleshooting, and servicing of industrial x-ray inspection equipment. This equipment includes electronic/electrical controls, PC, PLC, and motion controls. + Up to 80% travel is required. + Ensure all customer concerns are addressed, and the appropriate follow-up is taken. + Provide customers with timely updates regarding ETA onsite, required materials / supplies for preventative maintenance. + Assist manufacturing with system integration and installations. + Train customers on basic operation and maintenance when needed. **Qualifications** + Specialized technical training + Minimum of 3 years relevant experience + Ability to read, comprehend, and interpret complex technical information involving mechanics and electronics. + Ability to interpret schematic and electrical diagram + Expertise in using electronic test equipment such as oscilloscopes and multimeters + Ability to manage service schedules that result in timely service for customers. + Strong customer service/communications skills with a high level of professionalism + Experience with resolving technical issues in a highly sensitive / secure environment. **Compensation Information:** The pay range for this position is $26-$35 an hour depending on experience and education.