Field Service TechnicianAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Service Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.The work model for the role is: Onsite #LI-Onsite This role is contributing to the Motion Business Area in Christchurch and will involve regular travel to customer sites in a variety of locations across New Zealand.You will be mainly accountable for:•Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.•Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.•Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.•Acting as trainer when needed, for field service associates and customers.

Qualifications for the role

You are highly skilled in research and able to articulate technical documents and electrical schematics.You have 5 years of experience in relevant field working with power electronics, power converters, automation and industrial controls.Previous experience with ABB motion products e.g Drives, Motors, Controls.Possess an enhanced knowledge in industrial and marine electrical systems and maintenance.NZ Electrical Practicing License or International equivalent. Tertiary qualificaiton in Electrical Engineering or equivalent.You are at ease communicating in English

More about us

ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory