This position reports to
Process Analytics Field Service and Trai
Your role and responsibilitiesIn this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.The work model for the role as remote. #LI-Remote working within the Houston, TX area. This role is contributing to the Process Automation Measurement & Analytics division in Houston, TX.You will be mainly accountable for:•\tWorking with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.•\tPerforming field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.•\tPreparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.•\tActing as trainer when needed, for field service associates and customers.Our team dynamicsYou will join a talented high performing} team, where you will be able to thrive.
Qualifications for the roleBachelor's Degree in Instrumentation and/or Electrical Engineering (OR a High School Diploma with a minimum of 5 years of engineering / field experience) OR Associates degree in Instrumentation and or Analyzer applied sciences Minimum of 5 years of field service experience.Up to 75% domestic travel with limited international as requiredStrong technical background in startup, commissioning, troubleshooting, preventive, and unplanned maintenance of products including but not limited to flow, pressure, temperature, level meters and continuous water analyzers.Must have a valid drivers licenseMust have Transportation Worker Identification Credential (TWIC)We are unable to sponsor anemployment visa at this time for this role. Candidates must already have a work authorization that would permit them to work for ABB in the US.
More about usThe Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing ‘before’ and ‘after’ values, enabling efficient operations and environmental sustainability through measurement.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.Equal Employment Opportunity and Affirmative Action at ABBABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdfhttps://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdfAs an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $55,400 and $102,600.Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #RemotemyBenefitsABB.com