This position reports to
Area Sales Manager
Your role and responsibilitiesIn this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.The work model for the role is: onsite #LI-onsiteThis role is contributing to the Process Automation business area in Talara - Piura.You will be mainly accountable for:•\tWorking with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.•\tPerforming field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.•\tPreparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.•\tActing as trainer when needed, for field service associates and customers.Our team dynamics You will join a dynamic, talented, high performing team, where you will be able to thrive.
Qualifications for the role\tYou have 2 years of technical experience in field service or related. \tPossess an enhanced knowledge of Electrical maintenance low and medium Voltage\tPossess knowledge of power equipment, projects and implementations. \tYou are at ease communicating in English at basic level.\tYou are innovative around flexibility and availability to address critical situations.\tYou have availability and the willingness to travel and work giving support abroad to others ABB global customers sites\tYou have an elevated level of Service Attitude\tYou have an elevated customer satisfaction mindset focus.
More about usWe value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory