Responsibilities Make an impact

Here, you'll become a pivotal member of our customer service team, playing a critical role in ensuring the seamless operation of Material Handling Systems (MHS) for our valued customers. You'll leverage your technical expertise to diagnose and resolve complex mechanical and electrical issues with precision, all while fostering a collaborative and results-oriented atmosphere within your team.  You'll proactively identify and address potential problems, maximising uptime and efficiency for our customers. With a keen eye for detail, you'll maintain meticulous records and adhere to all safety protocols, ensuring a safe and compliant work environment. But your contributions won't stop there. We encourage continuous improvement, and you'll have the chance to contribute to innovative solutions that optimize service delivery and cost- effectiveness, while being inspired by the cutting- edge technology at the heart of our operations.    Application Requirements What you need to succeed Three years of hands-on experience is essential, along with a valid driver's license and on-call flexibility. Your expertise lies in masterfully diagnosing and repairing mechanical and electrical systems, and you consistently wow customers with your exceptional service skills. You're a natural leader, motivating and guiding a team towards shared goals.  Organisation and time management are your superpowers, keeping you on top of deadlines and priorities. Naturally, safety is paramount, and you adhere to all protocols meticulously. With your passion for technology and problem-solving, you're a self-starter and quick learner, eager to dive into new challenges. Finally, communication is key, and you excel at building rapport while explaining technical concepts with clarity.