Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.
Did you know Wärtsilä has delivered 79 GW of power plant capacity and more 125 energy storage installations in 180 countries around the world?
In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?
We are looking for a Field Services Operations Manager with a main responsibility in managing and overseeing the day-to-day operations of the field services team. This role involves coordinating and delivering field service operations, ensuring high-quality service delivery, and maintaining operational efficiency.
The location for this position is in Budaörs, Budapest. In accordance with our hybrid work model, you will be able to work partially remotely.
Your role and responsibilities
As a Field Services Operations Manager, you will focus on these responsibilities:
Leads and plans the activities of field service operations teams, ensuring effective coordination of field service activities and aligning activities with field service objectives and customer requirements. Manages and develops a field service team, planning activities, setting objectives, monitoring performance, and providing guidance and training for professional growth. Implements and ensures adherence to operational strategies, policies and processes to enhance service delivery, compliance and customer satisfaction. Fosters a culture of continuous improvement, encouraging innovation and efficiency in operational processes. Develops and optimizes service operations to ensure the aspired lead time, quality and efficiency. Builds and maintains strong relationships with customers, suppliers, and internal stakeholders to support operational efficiency and collaboration. Fosters strong relationships with customers, understanding their needs and ensuring services meet their expectations. Ensures compliance with health, safety, and environmental regulations and company policies in all field service activities. Accountable for delivery within a wider operational area, ensuring performance and alignment with business goals.
Knowledge and Experience: Utilizes robust understanding of field service operations and management to exceed objectives. Innovation and Change: Champions practical innovation within field service operations, applying best practices and guiding the implementation of process improvements. Teamwork and Leadership: Leads by example, managing team efforts in line with organizational objectives and fostering professional growth. Communication and Networking: Liaises with a broader range of internal and external stakeholders. Manages customer and contractor relationships.
Requirements for the position
Bachelor’s degree in engineering, Business Administration, or a related field. A master's degree is a plus. Previous experience in the marine or energy industry is an advantage. Proven experience in field service management or a similar role. Strong leadership and team management skills. Excellent organizational and problem-solving abilities. Strong communication and interpersonal skills. Ability to work under pressure and handle multiple tasks simultaneously. Proficiency in using field service management software and other relevant tools. Knowledge of safety regulations and best practices in field service operations. Fluency in English and Hungarian is required. Willingness to travel as required.
Why you and us?
You are valued – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.
Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.
You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.
Contact & next steps
Does this sound like the job for you? If yes, submit your application before the deadline through our Careers portal. Applications submitted via email or through recruitment agencies will not be considered.
Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.
Are you still wondering if you should apply and would like to get something clarified? Please reach out to Ronny Nyberg, General Manager, Field Service Operations, Europe via email at ronny.nyberg@wartsila.com, with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).
Last application date: 25/02/2025
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
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