Field Services Technician
Insight Global
Job Description
Insight Global is looking for a traveling Field Technician to join a managed service program for a client in the Financial Services industry. This person will be working remotely from the Concord/Walnut Creek area and will be responsible for supporting PC/Hardware issues for all branch locations from the Bay Area to Sacramento. The Technician will handle the majority of hardware support/troubleshooting remotely but there will be times where they need to visit the branch locations in person. The tech will be reimbursed for travel (mileage, lodging, etc.). All branch locations they support will be within a two hour drive.
Common issues will include PC/Desktop support, network setup and troubleshooting and printer support/troubleshooting. There will be instances where they will provide support virtually and potential candidates must be familiar with troubleshooting issues both in person and virtually. This person will be assigned a branch location closest to their place of residence to report to, but will be handling as much support remotely as possible.
Target pay range for this role is $36-41/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
3+ years of experience in a PC Technician/Field Tech role
Thorough knowledge of computer systems & IT Components
Experience supporting enterprise IT environments
Experience w/ remote PC troubleshooting
LAN/WAN network troubleshooting
Printer support experience
Understanding of internet security and data privacy principles
Willingness to travel there will be mileage/expense reimbursement Relevant certifications (CompTIA, A+, CCNA, etc.) null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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