RESPONSIBILITIES
· Participates in all daily operations & safety meetings, toolbox, Job Hazard Analysis (JHA), and reports any issues promptly using the appropriate tools
· Maintains equipment, facilities and work area in a presentable and safe working conditions
· Monitor and analyzes data to recommend services and solutions
· Demonstrates knowledge & skills to perform work processes according to their role level experience & competence
· Performs job planning, preparation of tools & equipment, mobilization, job execution and submits all job-related data, not limited to job reports, WPTS data entry, observation cards while on-site, service tickets or logs with the required signatory, and any other documents required to successfully invoice the client within an acceptable time.
· Available on 24 hours call basis to respond to customer needs.
· Tests, operates & maintains tools & equipment as per work instructions, according to policies & procedures in safe and presentable working conditions against their level of training & competence
· Develops and maintains a positive relationship with clients to ensure repeat business
· Fully responsible for delivering superior Service Quality to the client
· Effectively manage inventory and supplies required at the well site
· Follows up failures with the R&M team and ensures failure reports are closed with clients
· Contribute, participate or lead equipment failure investigations that support Root Cause Analysis reports
· Where the level of the role requires, oversees, leads and mentors Field Operation crew members
· Senior level roles may act as technical advisors to management and they may interpret data for client representatives to optimize services
· Intermediate and Senior level roles will perform engineering checks while on client location. This may include hand calculations, updates of software computations, or new computations based on the latest data.
· Senior level Field Specialist will manage the installation of complex equipment and/or services in the field
· Performs other duties and activities safely as assigned by the supervisor within physical constraints of the job
QUALIFICATION
4-5+ years related field experience High School diploma (or Secondary School Diploma or equivalent) as minimum. Preferred 2 years College degree or engineering degree General product knowledge Mechanical and electronics ability necessary to perform repairs Basic Microsoft Outlook, Word and Excel computer skills Self-motivator, self-starter