Field Support for Electrification / Electrical Engineering Graduate
Caterpillar, Inc.
**Career Area:**
Enterprise Cross Functional
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Graduate Scheme**
**Discipline:** **Field Support for Electrification / Electrical Engineering**
**Location: Peterborough**
**Salary** : **£34,800,** **1,500 Sign on Bonus, 10% Annual Bonus, Share Scheme, Pension, Flexible working, and 25 days annual leave (plus bank holidays)**
We currently have lots of exciting opportunities for Graduates to join Caterpillar across the UK!
New graduates are critical to the success of our business. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.
We are looking for talented, ambitious people from various backgrounds who are interested in setting out on the road to success and in return, we will provide you the training, mentoring, and support you need to have a successful career at Caterpillar.
**Diversity at Caterpillar**
When we leverage our people's experiences, backgrounds, and cultures in an inclusive environment, we enable every individual to achieve their full potential, which drives business success. We are proud to be active partners with both the Society of Women Engineers (SWE) & Women's Engineering Society (WES). We also have numerous well supported employee resource groups. Caterpillar is an equal opportunity employer, and we welcome applicants from diverse backgrounds.
**What do we do at Caterpillar Electrification & Energy Solutions (E+ES)?**
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. Caterpillar’s Electrification & Energy Solutions (E+ES) Division will focus on delivering advanced electrified power train, zero-emissions products/technologies, and the solutions and services associated with these technologies. Focus areas include batteries, fuel cells, motors, inverters, micro grid controllers, charging, energy storage systems, lifecycle solutions/services and integration of components for ePowertrain solutions across industries.
**The Graduate Program:**
This will be a bespoke program to develop these key skills in the niche (but rapidly growing) Electrification product’s segment. The program will involve two years of rotations with partners in business functions such as Engineering, Machine Development, Product Support and Data analysis, with ¼ of each year spent shadowing and assisting the field Follow Team. This program will also require the performance of a series of formal qualifying training, a allowing the candidate to safely work on Hazardous Voltage systems (up to 1500V) culminating in a final practical exam at the end of the program and the award of the Level 3 Hazardous Voltage “Senior Authorised Person” qualification.
You will support complex technical product problem resolutions of advanced power products (batteries, fuel cells, chargers, energy storage systems, and electric drives) to ensure customers receive the product performance, reliability, durability, and availability expected as part of the Cat brand promise.
You will be responsible for customer uptime by minimising product downtime, resolving issues quickly, and keeping customers happy by providing great customer experiences, working with a wide variety of applications including Resource Industries, Construction Industries, Electric Power, Oil and Gas, and Marine.
**The roles key responsibilities can be divided into three key areas:**
+ **Field Follow** – The evaluation of Caterpillar owned assets, leant to prospective customers for the purpose of design validation, testing and feedback
+ **Product Support** – The Rework, Investigation and resolution of high priority issues affecting our product and customers
+ **Engineering Support** – The provision of Hand’s on expertise in the build of new and developing prototype products and the feedback of knowledge gained through the above two actions, to improve design’s throughout the development cycle.
**By the end of the graduate program, you will have knowledge relating to:**
+ Diagnose, repair, rebuild, and repurpose of electrification product(s).
+ Perform live electrical (Live Work) on batteries.
+ Support dealer personnel in troubleshooting issues, answering technical inquiries, and training personnel.
+ Communicate site advanced power product issues, uptime status, and hour accumulation.
+ Facilitate the return of failed parts to the factory for further analysis.
+ CPI support: Identify, testing, data collection, and implementation of ICA’s/PCA’s.
+ Perform failure analysis where needed.
+ Assist dealers with understanding and implementation of service publications, TIB, service magazines, and service letters.
+ Manage spare parts, tools, and Personal Protection Equipment on site.
+ Support regional industry shows, displays, and proving ground events as needed.
+ Keep up-to-date on new technologies and drive continuous improvement to established techniques.
+ Be willing to travel
**What happens after the graduate scheme?**
Upon successful completion of the scheme, you will progress into a key role where you will directly contribute to the operational and project activity that is at the heart of our business. We will provide you with the training and support you need to have a successful career at Caterpillar, in a global organisation there are so many possibilities!
**Who are we looking for?**
As the type of roles within our business are becoming more diverse, we are looking for people who are open minded, excellent problem solvers and who have an ability to learn quickly. You will be motivated, hard-working, and will embrace change. In return for your dedication and hard work, you will be provided with excellent career opportunities and strong support for your personal and career development to pursue a career within Caterpillar. Specifically, this role requires those performing it to have the following:
+ Troubleshooting/Diagnostics skills
+ Customer Focus
+ Data Gathering and Analysis skills
+ Service Excellence mindset
+ Relationship Management intelligence
+ Basic Workshop skills
In addition, this role requires the candidate to be willing to travel up to 50% of the working year internationally, but typically within the Europe Africa & Middle East (EAME) region.
Applicants should have achieved or be on track to achieve a minimum of a 2:2 and be studying for a degree in an Engineering related discipline, ideally one of the following:
+ Mechanical Engineering (Including any sub-specialism of)
+ Electrical Engineering
+ Electronic Engineering/Computer Science
+ Power Engineering
+ A driving license would be beneficial in this role
We hold a Meet and Greet day to provide you with an opportunity to meet fellow new starters before you begin your role.
**Recruitment Process Guidelines:**
Here is a brief overview of what you can expect when applying to our Early Career roles…
**Online Application:** The first stage of the process is to complete the online application and attach your CV, this must be done before the closing date of the role that you're applying for. Once we reach the close date, we will begin reviewing all our applications, this may take a little while and we will contact you as soon as possible to let you know if you have been successful in moving forward to the next stage.
**Stage one – Video Interview:** If selected, you will be invited to complete a user-friendly video interview which will then be reviewed by the Hiring Team. At this stage, if you are successful, you will be invited to attend an Assessment Centre which we anticipate will be held on 20th March 2025 onsite at our Peterborough facility so please try to keep that date free. We would also recommend that you check your spam emails and your Workday account for updates.
**Stage two - Assessment Centre:** The Assessment Centre Day will look at a range of behaviours such as teamwork, decision-making, communication, and problem-solving. We aim to make these days fun, inclusive and as relaxed as possible.
**Stage three – Offer:** After the Assessment Centre, the Caterpillar team will review the feedback and extend offers to our preferred candidates, we aim to do this as quickly as possible. Graduates will start on 8th September 2025. We look forward to receiving your application to join Caterpillar!
**Come join us!**
**How do I apply?**
Go to catukgraduates.com for more information.
**NOTE:** Only one application is required, please do not apply for multiple roles. You may be given the opportunity of being considered for other roles/locations at a later stage.
_The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined._
_Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting._
**_Click the apply button today and one of our friendly recruiters will be in touch._**
**Posting Dates:**
October 16, 2024 - December 15, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
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