Alvada, Ohio, USA
3 days ago
Field & Technical Support Agent

INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

 

Perks of the job:

· 401(k)

· 401(k) matching

· Dental insurance

· Health insurance

· Life insurance

· Vision insurance

· Paid time off

· Growth potential

WHY WORK FOR PRIMEFLIGHT?

· We are committed to being a leading provider of commercial services within the aviation industry

· Our teams focus on maintaining a positive working environment and treating all team members with respect

· With more than 200 locations across the world, we offer opportunities for career progression

· Enjoy a competitive pay scale

ABOUT US

· We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

 

BECOME A FIELD & TECHNICAL SUPPORT AGENT AT PRIMEFLIGHT!

Our Field & Technical Support Agent plays a key role in ensuring the safe and efficient operation of aircraft fueling equipment at various airport and hangar locations. This position requires extensive travel to different sites, providing on-site maintenance, troubleshooting, repairs, and inspections. The ideal candidate is a skilled mechanic with strong problem-solving abilities and able to adapt to a variety of work environments.

 

WHAT IT’S LIKE TO WORK AS A FIELD & TECHNICAL SUPPORT AGENT

· Perform routine and emergency maintenance on airport ground support equipment: Ensure all machinery is in optimal working condition

· Travel to various airport locations as needed: Be prepared to work at different sites, adapting to diverse work environments

· Diagnose and repair mechanical issues: Identify problems with equipment and execute effective repairs

· Maintain a wide range of airport vehicles: Service vehicles including tugs, belt loaders, and fuel trucks

· Conduct safety inspections and compliance checks: Ensure all equipment meets regulatory safety standards

· Provide on-site technical support and troubleshooting: Offer immediate mechanical expertise during operational hours

· Keep detailed records of maintenance and repairs: Document all servicing activities, parts used, and maintenance schedules

· Collaborate with airport staff to ensure equipment reliability: Work alongside ground personnel to minimize equipment downtime

· Manage a toolbox and parts inventory: Keep a well-organized supply of tools and spare parts for on-the-go repairs

· Stay updated with the latest mechanical technologies: Continuously learn about advancements in mechanical engineering and airport equipment

· Train airport staff on basic equipment maintenance: Share knowledge to enhance the overall maintenance capability of ground teams

· Operate under various environmental conditions: Be adaptable to work in different weather and operational circumstances

· Respond to emergency calls outside of standard hours: Be available for urgent repair needs, including nights and weekends

· Participate in safety and skills training programs: Engage in ongoing professional development and safety education

· Uphold high standards of workmanship and professionalism: Maintain a commitment to quality service and safety in all maintenance activities

· May be assigned other duties as required

 

QUALIFICATIONS

· 18 years of age or older

· Eligible to work in the United States

· Aviation experience preferred

· Minimum of 3 years of experience in vehicle or heavy equipment maintenance

· Proficiency in diagnosing and repairing mechanical, electrical, and hydraulic systems

· Must have a valid state-issued driver’s license with an acceptable driving record

· Ability to read, write, speak, and understand the English language, to include documents

· Bilingual in English/Spanish a plus

· Ability to access and interpret information in print and electronically, including the use electronic devices including IPads/Tablets, Computers, and Mobile Devices

· Effectively communicate with colleagues and clients, both in-person and through electronic means

· Pass a background check and drug screen

· Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

· Must be flexible to work extended hours on occasion to support our field operations

· Travel requirements up to 70%

 

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

 

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

· Ability to lift up to 70 pounds

· Prolonged standing and walking in an indoor/outdoor environment as applicable

· Must be able to reach with arms and grasp with hands

· Must be able to push, pull

· Must be able to crawl and crouch, at times, in confined tight spaces

· Must be able to bend, stretch, squat, kneel

· Must be able to climb and work at elevated heights

· Exposure to moderate and at times high noise levels

· Exposure to Biohazards and/or Chemicals

· Exposure to outdoor elements

· Be able to hear and respond to the spoken voice and to audible alarms

· Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers

· Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

 

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

 

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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