Kforce is immediately adding a full-time Field Technical Support Cons II in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Minneapolis, MN. Overview: This ever-changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both Company and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow Company's business in a profitable manner and within budget. It is imperative that the Field Service Rep. understands the financial aspects and business impact of what they deliver, how and why. Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc/print issues.