Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job DescriptionField Technician
GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
At GDIT, people are our differentiator. As a System Specialist Sr. you will help ensure today is safe and tomorrow is smarter. Our work depends on Field Technician II joining our team.
Field Technician
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
● Modifies, moves, and installs new equipment
● Performs technical tasks and provides site support.
● Performs integrity testing and interviews customers to gather information about problems
● Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
● Will preform Data Transfer Agent requests to transfer files between networks.
WHAT YOU’LL NEED TO SUCCEED:
● Education: Associates of Arts/Associates of Science
● Required Experience: 1+ years of related experience
● Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
● Security Clearance Level: TS/SCI w/Poly
● Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
● Location: Client Site
● US Citizenship Required
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
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