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Complete Description:The Voice Field Technician Level 2 is highly skilled in all phases of Telecommunications PBX, Central Office Systems, and Voice Field Services support.  He or she is an exceptionally skilled professional capable of working collaboratively in an integrated team under limited supervision to achieve the stated task and goals of the stated position.  Upon interview, candidates will have a test of their knowledge of the position and must pass.  Candidates must have an available vehicle and tools.
Behavior Characteristics:Must possess quality of installation and troubleshooting as well as timeliness in project completion. The Voice Field Technician must possess strong organizational skills and manage schedules well.
Skills:
Experience installing, testing phones, and troubleshooting cutover related outagesRequired5Years3 - Expert
Solidly understands and adheres to ANSI/TIA/EIA 568-A, 569-A, 570-A,606,607; 526.7 and 14A, TIA/EIA TSB 67, 72, 75, 95.Required5Years3 - Expert
Solidly understands and adheres to National Electric Code and National Fire Protection CodeRequired5Years3 - Expert
Solidly understands and adheres to BICSI TDMM, LAN, Interworking Design ManualRequired5Years3 - Expert
Experience with Ortronics, Panduit, Avaya, Amp, Caddy, Cisco, Erico, Hilti, Leviton comm. equipment vendors and productsRequired5Years3 - Expert
Experience with telecommunications infrastructureRequired5Years3 - Expert
Experience with term. methods and tools needed to complete infrastructure installRequired5Years3 - Expert
Understands and can apply twisted-pair (UTP, ScTP, STP-A) theories and factRequired5Years3 - Expert
Understands transmission characteristics of AC/DC.Required5Years3 - Expert
Understands analog/digital signals, copper cable, optical fiberRequired5Years3 - Expert
Understands cable bandwidth MHz vs. Mbps, digital signalingRequired5Years3 - Expert
Understands the LAN infrastructureRequired5Years3 - Expert
Experience with firestopping and cable termination.Required5Years3 - Expert
Experience with and demonstrated knowledge of industry communication wire color codesRequired5Years3 - Expert
Experience with installing structured premises cabling systems: entrance facilities, backbone, and horizontal distributionRequired5Years3 - Expert
Experience troubleshooting all phone applications.Required5Years3 - Expert
Experience testing riser and tie cabling from entrance facility to IDF & from demarcationRequired5Years3 - Expert
Experience with the inventory of ISDN phones, troubleshoot & wire analog, digital, & VoIP, Avaya, Cisco &Verizon infrastructureRequired5Years3 - Expert
Experienced in field dispatch and inventoryRequired5Years3 - Expert
Experienced in ISDN-BRIRequired5Years3 - Expert
Experience performing emergency repairs or tasksRequired5Years3 - Expert
Complies with OSHA common safety practicesHighly desired Possesses proper motor vehicle license and training to safely operate vehiclesRequired Must be able to work on and climb ladders, and carry 50 lbsRequired Overall Voice Technician ExperienceRequired7Years3 - Expert