Kforce has a client in Lenexa, KS that is looking for a Field Technician for an onsite, six-month contract to hire opportunity. Responsibilities: * Field incoming support requests (phone and tickets) * Field Technician will triage and resolve support requests as necessary * Escalate advanced issues to appropriate support team * Maintain excellent records of work completed * Perform tests validating resolutions provided * Engage all tickets assigned within internal SLAs * Manage, execute, and document project work * Produce written Knowledge Articles * Perform advanced diagnosis of client devices and branch office equipment * As a Field Technician, you will travel to remote offices and execute onsite work * Front costs associated with travel and onsite project work * Effectively communicate and execute work while face to face with our operations business partners in their offices * Self-directed engagement of support requests and projects