Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

This Opportunity:The primary responsibility of the Finance Billing Specialist is to provide financial support through the completion of billing services throughout the agency.

What You'll Do:

•    Maintain and keep orderly all billing functions for assigned area.
•    Keep supervisor informed of billing problems/continuous denial of service. Problem solve and follow up with any billing denials in timely manner.
•    Complete reports, assessments, and paperwork as required or requested.
•    Demonstrate knowledge of statutes, regulations and policies of governing areas in which job responsibilities are performed.
•    Ensure professional and courteous communications via telephone, fax, face-to-face, correspondence and any other method of communication used with all people served and agency stakeholders.
•    Create billing invoice files and labels. File all requested paperwork in appropriate files as assigned, keeping them maintained and orderly.
•    Maintain trainings as required and requested including but not limited to provider trainings that regard billing issues and updates.
•    Demonstrate knowledge of emergency procedures and assists in crisis situations.
•    Demonstrate knowledge of and comply with all agency policies and procedures.
•    Complete all other relevant responsibilities as assigned by the supervisor.
•    Driving and Travel may be required.

Education We're Looking For:High School Diploma (Required)

Certifications We're Looking For:

Experience We're Looking For:Administrative Support Experience

Schedule:Monday-Friday (8:00am-5:00pm)

Target Weekly Hours:40

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. 

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.