Role Purpose: To support the Operational Leadership Team and wider business through analytical insight; commercial business decision support; provision of relevant, timely information to ensure informed and ‘optimal’ decisions are made; to provide commercial challenge to channel owners to help drive improved contribution, highlighting risks and opportunities to plans and forecast as they arise and help drive mitigation/exploitative action, planning & forecasting of channel sales and cost lines.
Reports to: Head of Commercial Trading
Key interfaces: CFO, Commercial Finance Director, Operational Leadership Team, Executive Leadership Team, BI Developer, Hospitality
Key Accountabilities:
1. Financial Analysis & Report
* Support, challenge and provide analytical insight - analyse current and past trends in KPIs highlighting commercial opportunities and risks to revenue, margin, costs thereby driving channel contribution and profitability. Ensure KPIs remain appropriate for measurement of performance
* Analyse complex financial information and reports to provide accurate and timely financial recommendations to management and executives for decision making purposes
2. Budgeting & Forecasting
* Own/deliver the budget, financial forecasting and operating plans and process for your channels
* Ensure smooth sign off with relevant directors
* Monitor performance against budget/forecast with relevant stakeholders on a monthly basis and feedback highlights to the finance team via the monthly P&L meeting
* Own payroll budget
3. Business Partnering
* Own/deliver business reporting for your channels that is fit for purpose – using Business Intelligence Tool and Dashboard reports
* Improve performance by evaluating processes to drive efficiencies
* Prepare presentations to Exec Board and Senior Management Team
* Coach non-financial managers in understanding information and using analysis to manage the business
* Develop close working relationships with key contacts to enable the business to understand planned activities and their impact
* Prioritise customer support accordingly and actively seek feedback to monitor how information provided has contributed to effective decision making
4. Strategic Planning
* Oversee 5 Year Plan from a commercial finance perspective ensuring all project benefits are built into subsequent plans/forecast. Develop tracking mechanisms to measure improvements and that performance against projects are monitored with learnings built into future projects
* Gain insight from market metrics and attend conferences and third-party events where possible to expand network and gain further understanding of market conditions
5. Risk & Ops Management and mitigation
* Manage risks & ops through monthly performance cycle with business partners & stake holders.
* Keep a record of risks & ops from sales through to trading profit, working through challenges with relevant stakeholders and plans to mitigate risks.
6. Ad-Hoc analysis & projects
* Evaluate new business proposals, support decision-making through commercial analysis of initiatives along with sensitivities/best case & worse case scenarios. Evaluate from an ROI and IRR perspective to ensure proposal meets company criteria and are aligned with business priorities.
* Perform ad hoc analysis as required from stakeholders
* Accuracy of data and analysis provided by the team and the ability to produce reports and data in a timely manner.
Role Specific Criteria (Experience/Behaviours/Technical Ability)
We expect the successful candidate to have the following skills and experience:
* ACCA, CIMA or ACA qualified + 5 years post qualified experience
* Advanced Excel and PowerPoint skills, ability to write / use macros, index matches, if formula, pivots etc
* Ability to develop data platforms and commercial reports. Proven track record in delivering and creating company reports.
* Experience in multi-unit retail/restaurant environments
* Strong leadership experience
* Highest standards of accuracy and precision;
* Highly organized and an ability to multi task at speed.
* Articulate with excellent verbal, written communication and presentation skills
* Ability to think creatively, highly-driven and self-motivated
* Use of Business intelligence platform, such as Power BI, D365 or similar tools (desired)
* Ability to manage objections and conflicts in an effective way (desired)
* Experience of Microsoft DAX (desired)
* Experience of D365 (desired)
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
In return, we offer:
A competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum’s ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme