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Job Profile Summary

We are hiring a Finance Office Coordinator, an integral role within our Continuing Care Retirement Community.  As a vital liaison for residents and their families, you’ll ensure a smooth transition during move-outs, handle financial inquiries, and help maintain accurate records.

What we offer

Compensation: starts at $25/hour, commensurate of experience, paid bi-weekly.

How you will make an impact

• Be the go-to person for residents and families during move-outs, providing guidance with professionalism and care.

• Oversee the final billing process and ensure accuracy and timely entrance fee refunds while serving as a liaison between residents/family members, Accounts Receivable, and Escrow.

• Answer and resolve billing inquiries, ensuring accuracy in billing, and providing clear communication to residents and their families.

• Maintain and update census data, ensuring financial records stay accurate and up to date and perform data entry for admission information, updating resident profiles in Vision software.

• Serve as a member of the Welcome Home Team, welcome new residents, guiding them through online billing and other Finance Office functions.

• Review and audit new resident files to ensure accuracy and completeness.

• Manage collections, helping to keep our financial processes running smoothly.

• Support the Finance Office with special projects throughout the year and collaborate with other departments.

What you will need

Experience with census management software/tools is a plus

A passion for helping others and making financial matters easier to understand.

Strong time management and organizational skills

Quick learner who enjoys tackling new challenges

Excellent communication skills, balancing confidence and compassion

Proficiency in Microsoft Office and strong computer skills

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Ashby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Ashby Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.