Req #: 237207 Department: UW MEDICINE - INSURANCE ELIGIBILITY & COUNSELING Posting Date: 09/30/2024 Closing Info: Closes On 10/18/2024 Salary: $3,676 - $5,256 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, **click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908\_a11y.pdf)** **UW MEDICINE - INSURANCE ELIGIBILITY & COUNSELING** has an outstanding opportunity for a **Financial Access Specialist 1** . **WORK SCHEDULE** + 40 hours per week, Day Shifts + Mondays, Tuesdays, Wednesdays, Saturdays and Sundays, 8:00 AM - 5:00 PM + Onsite position. May include assignments at Harborview Medical Center (HMC) and/or the University of Washington Medical Center Montlake Campus (UWMC-ML) and University of Washington Medical Center Northwest Campus (UWMC-NW). Potential for hybrid telework after successful completion of probationary period **POSITION HIGHLIGHTS** + Provide prompt and courteous insurance clearance service using your excellent communication skills with internal and external customers + Be a part of a team dedicated to supporting UW Medicine where Patients Are First + Areas of coverage may include emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also verifies L&I, Crime Victims and other coverages **DEPARTMENT DESCRIPTION** + The UW Medicine Insurance Eligibility and Counseling Services Department (IECS) functions in assisting patients to apply for appropriate funding/insurance; obtaining and verifying the insurance coverage and benefits for facility and professional services, which may include emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also with application and verifying L&I, Crime Victims and other coverages. + Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls **PRIMARY JOB RESPONSIBILITIES** + Participate in on-the-job training to learn to coordinate the insurance clearance process, as well as various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services + Review scheduled appointments through patient work queue, and obtain insurance authorizations through assigned payeradministrators + Verify/document patient eligibility and benefits; document progress in EPIC auth/cert and REG + Refer uninsured patients for Medicaid/Charity eligibility screening; call referring providers to obtain referrals or to initiate authorization + Prepare estimates of fees upon request from Patient Care Consultants, and review payment options with patients + Collect payments and process using cash drawer in EPIC + Call patients to provide overview of limited medical benefits and Out-of-Pocket cost; prepare Notice of Non-Coverage form for patient signature **REQUIRED POSITION QUALIFICATIONS** + High School diploma or GED certificate plus one year of experience in a medical office setting; OR, equivalent education/experience. **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/about/career-opportunities)** Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.