Occupational Summary: The Financial Aid Office Assistant supports the Financial Aid Office. This position assists students and families who visit the Financial Aid Office. This is a customer-facing position that requires a high level of attention to detail, strong analytical skills, commitment to confidentiality, and the ability to effectively communicate with students and other customers. Stewardship Statement:  This position is responsible for cultivating and maintaining the institution's Catholic identity and its mission to empower graduates to transform society. As a member of the Newman community, the staff member will join with the institution's sponsors, the Adorers of the Blood of Christ (ASC Sisters), to witness God's love in Mission to empower others, foster oneness, celebrate life, form right relationships, and walk as compassionate companions. Additionally, this position contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other faiths, cultures, or backgrounds. Work Performed: + Answer main Financial Aid phone line, directing calls as necessary. + Monitor the Financial Aid email account and respond to all inquiries. + Assist visitors with basic financial aid questions and document completion. + Schedule appointments for students and parents as needed. + Update, create, or cancel student aid files as necessary; log and scan all incoming documents. + Oversee and complete student communication flow, including document tracking and award notification. + Maintain student financial aid traffic flow statistics. + Update and maintain all financial aid documents. + Maintain and order all office supplies. + Complete all University-required trainings, including FERPA and Title IX. + Contribute to the overall success of the Financial Aid Office by performing all other duties as assigned and appropriate to the position . Requirements: + High School Diploma is required. + At least 1 to 2 years of customer service and office experience. + Computer literacy, including the ability to learn and use appropriate software and web sites.  + Ability to work in busy office setting and handle frequent interruptions. + Excellent verbal and written communication skills with organization, planning, decision-making, time management, and listening skills. + Ability to work independently and demonstrate initiative. + Ability to maintain confidentiality and right to privacy. + Must be legally authorized to work in the United States . Founded in 1933, Newman University is a liberal arts institution grounded in Catholic values and traditions, yet is respectful of all faiths. At Newman you'll find people, programs, organizations and activities designed to educate the mind and inspire the spirit. Our low instructor-to-student ratio and collaborative faculty contribute to a positive learning environment. We are a sponsored ministry of the Adorers of the Blood of Christ, US Region. We invite you to join us in our work of empowering our graduates to transform society! Newman University is committed to hiring faculty and staff members that reflect the diversity of our region and to providing equal opportunities to all applicants and employees, according to all applicable equal opportunity and affirmative action laws, directives, and regulations of federal, state, and local governing bodies and agencies. In keeping this commitment, it is the policy of Newman University to base all employment decisions only on valid job requirements without regard to race, color, creed, religion, sex, national origin, genetic information, marital status, familial status, public assistance status, local human rights commission activity, disability, age, sexual orientation, gender identity, or status as a qualified protected veteran. In compliance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973 and the ADA Amendments Act of 2008, Newman University will provide reasonable accommodation to applicants with a disability in completing the application form or in the interview process. Please notify the Human Resources Office at (316) 942-4291, ext. 2202 or email hr@newmanu.edu in advance so necessary arrangements can be made. Powered by JazzHR