Financial Aid Associate
Tarrant County College District
Posting Details
Service Excellence Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite Completes all required training and professional development sessions sponsored through Tarrant County College (TCC) Supports the mission, values, goals, and principles of the College
Supervision Works under the general supervision of the Director of Financial Aid
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications High School diploma or General Equivalency Diploma (GED) Two (2) years of successful office experience that involved serving customers Preferred Qualifications Associate’s degree or 60 college hours At least one (1) year’s working experience in a college or university setting Knowledge, Skills and Abilities Knowledge of higher education and college financial aid programs Skilled in excellent customer service and interpersonal relationships with varied populations, including strong listening, verbal, and written communication Skilled using computer applications and enterprise systems, including the Microsoft Office suite Ability to work effectively in a collaborative environment Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations Physical Demands and Work Environment Physical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary Posted 09/16/2024 Posting Contact Summary
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Position Information Job Title Financial Aid Associate Posting Number F006267 Position Status Full Time Assignment Length This field only applies to Faculty Grant Funded No Category Clerical Class Code 33 Starting Pay $40,976 Special Note Location Trinity River Department DT Financial Aid Job Summary Reporting to the Director of Financial Aid, the Financial Aid Associate coordinates at least one financial aid program including work-study, Federal loans, verification and return of Title IV funds and assists students with applying for and understanding how to receive financial aid. Primary Duties and Responsibilities Essential Performance Requirements* Creates reports, business correspondence, application forms, shipping tickets and other materials Files financial aid records and reports, posts information to records, sorts and distributes mail, answers telephone and performs similar duties Computes amounts, checks totals, and manages various financial aid reports to assist the director with financial aid programs Inputs and retrieves financial aid information in connection with the responsibilities of the serving financial aid students Processes student loan requests and complete verification processing for students selected for verification Provides office management duties for the director of financial aid Assists the department with its outreach and awareness efforts, including conducting financial aid presentations Interprets and follows prescribed procedures for the production of a large volume of workService Excellence Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite Completes all required training and professional development sessions sponsored through Tarrant County College (TCC) Supports the mission, values, goals, and principles of the College
Supervision Works under the general supervision of the Director of Financial Aid
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications High School diploma or General Equivalency Diploma (GED) Two (2) years of successful office experience that involved serving customers Preferred Qualifications Associate’s degree or 60 college hours At least one (1) year’s working experience in a college or university setting Knowledge, Skills and Abilities Knowledge of higher education and college financial aid programs Skilled in excellent customer service and interpersonal relationships with varied populations, including strong listening, verbal, and written communication Skilled using computer applications and enterprise systems, including the Microsoft Office suite Ability to work effectively in a collaborative environment Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations Physical Demands and Work Environment Physical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet. Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Special Instructions Summary Posted 09/16/2024 Posting Contact Summary
Should you have questions specific to this position please contact the following individual
Contact Erika Williams * erika.williams@tccd.edu Applicant Documents Required Documents Resume / Curriculum Vitae Optional Documents Cover Letter Unofficial Transcripts Certification / License Military/Foster Care Preference Documentation Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
* Please select the highest level of education you have completed. High School Diploma / GED 60 or more College Credit Hours Associate's Degree Bachelor's Degree Master's Degree Doctorate Degree None of the above * Please list any certification or licensure you have that is directly related to this position.(Open Ended Question)
* How many years of successful office experience that involved serving customers do you have? Less than 1 year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * Please describe your experience (responses are used to determine eligibility).(Open Ended Question)
* How many years of experience do you have working in a college or university setting? Less than one year of experience 1 year of experience 2 years of experience 3 years of experience 4 years of experience 5 or more years of experience * How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)? Advanced Intermediate Beginner None * How would you rate your experience with web-based software? Advanced Intermediate Beginner None * How long have you been in your current role with TCC? Less than 6 months More than 6 months I am not a current TCC employee I am a current TCC student employee
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