Department Description:

Oracle Financing Division provides Oracle and its distribution partners financing and leasing acquisition solutions for Oracle products and services, and solutions build upon Oracle.   OFD operates in over 70 countries and supports all of Oracle’s lines of businesses and distribution channels.   OFD is a global leader in technology finance and seeks employees who can meet the demanding standards of Oracle customers and colleagues.

Detailed Description:

·     Participate to be an active team member in servicing OFD Warehouse transactions globally to: 

Manage collections and customer inquiries to nurture healthy customer relationship to ensure timely payments  Prepare pro-forma invoices/payment notices to customer for upcoming payments due. Track and collect customer payments in accordance with payment due dates. Handle inbound/outbound calls and emails with customer for regular updates and prepare Call notes Maintain and manage Past due invoice statements to send out for regular payment follow ups  Enforce remedies and send letters to pursue payments overdue as per Contract Work with Termination and Legal team on any uncollectable payments  Prepare weekly/Monthly progress reports and Dashboard metrics to report status to Senior Management 

· Coordinate with Oracle divisions (Controllers & Order to Cash Processing Team) to resolve reconciliation issues and deal disputes. This includes a broad range of responsibilities, such as:

Review OFD Contracts and Oracle Financial Systems to identify discrepancies and errors  Perform deal analysis with instructions to resolve any outstanding invoice, unapplied cash, and accounting entries errors 

·    Perform special projects supporting the global business to improve and automate processes in transaction flow and reporting. 

Qualifications:

Bachelor of Commerce degree in finance/accounting; MBA degree is preferred 5+ years of work experience in finance/operations with knowledge on Order to Cash activities and Customer servicing. Proven experience as a Collection Specialist or similar role with knowledge of Billing and Collections procedures  Working knowledge and understanding of Financial Contract.  Knowledge of basic finance concepts (such as discounting cash flows, net present value, internal rate of return, etc) including intermediate Excel skills Ability to think analytically, problem solve and focus attention to detail Strong English written and verbal communications skills Experience working with cross-functional teams and able to work independently Experience with systems and/or process improvement projects 

 

 

Career Level - IC2