The Financial Clearance Representative obtains and/or verifies demographic, clinical, financial and insurance information in the process of pre-registering and financially clearing patients for service delivery, including the entry of patient, guarantor information in the patient accounting system. Conducts online insurance eligibility/benefit verification, pre-=certification/authorization, referral clearance and financial education on designated cases. Notifies patient/guarantor of patient liabilities, collects such liabilities and/or refers appropriate cases to financial counseling for follow-up and consultation.
High school diploma or an equivalent combination of education and experience.Data entry skills (50-60 keystrokes per minute).Past work experience of at least one (1) year within a physician office, hospital or clinic environment, performing pre-registration and/or financial clearance activities or an insurance company, performing payer activities are highly desired.Working knowledge of medical terminology desirable. Basic computer skills are required. Certified Healthcare Access Associate (CHAA) credentials by the National Association of Healthcare Access Management (NAHAM) is also preferred.Excellent communication (verbal and writing) and organizational abilities. Interpersonal skills are necessary in dealing with peers, internal and external customers. Accuracy, attentiveness to detail and time management skills are required.To successfully accomplish the essential job functions of this position, the incumbent will be required to work independently, read, write and operate keyboard and telephone effectively.Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.