Req #: 243698 Department: UW MEDICINE - INSURANCE ELIGIBILITY & COUNSELING Posting Date: 02/19/2025 Closing Info: Closes On 02/28/2025 Salary: $3,676 - $5,256 per month Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, **click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20230701\_a11y.pdf)** **UW Medicine Insurance Eligibility and Financial Counseling Services Team (IECS)** has an outstanding opportunity for a **Financial Counselor** . **WORK SCHEDULE** + 100% FTE (40 hours per week) + Mondays - Fridays; 8:00am-4:30pm + Day Shift + Hybrid after a 6 month probation period **POSITION HIGHLIGHTS:** + **This is an onsite position for the first 6 months, with potential for transitioning to hybrid work schedule upon successful completion of the probationary period** + Participate in interviewing patients to determine appropriate insurance coverage and or Financial Assistance + Refer uninsured patients for Medicaid/Financial eligibility screening + Prepare estimates of fees upon request from Patient Care Consultants + Review payment options with patients **PRIMARY JOB RESPONSIBILITIES** + Interview patients and determine appropriate insurance opportunities + Complete applications which include Health Care Exchange, Medicaid, Medicaid Expansion and Medicare Part D + Manage and resolve a high volume of phone inquiries and referrals + Manage all aspects of the UW Medicine’s Financial Assistance application process + Appropriately access patient’s needs and potential funding and obtain and verify insurance thru various web tools + Document progress of each case in Epic notes + Prepare price estimates, collect payments + Demonstrates knowledge and understanding of patient privacy rights + Maintains confidentiality of all medical, financial, or other sensitive materials in printed, electronic or verbal form + Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties for authorized purposes only + Interpret hospital’s policies, procedures and services to patients, patient representative, inter/intra-hospital departments and community facilities + Perform work that supports patient financial relations, resolution of billing problems and the financial assessment protocols of UW Medicine + Perform other related duties as required **REQUIREMENTS** + High School diploma or GED certificate + One year of experience in a medial office setting + An equivalent combination of education and experience may substitute for stated requirements **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.