Job Summary: 

To provide the skills necessary to interview patients for demographic, financial, and third-party payor information to determine their ability to pay for services.

 

Minimum Qualifications: 

High school or equivalent and one-year related experience.

 

Major Duties/Critical Tasks: 

• Gathers all patient demographic data required in the Hospital Information System computer system during patient interview.

• Screens patient for financial responsibility by using the uniform financial screening document.

• Verifies patient information by obtaining copies of proofs of residency, income, and third party carriers. 

• Determines potential reimbursement sources available to the patient and directs them to these sources.

• Determines the proper pay classification of the patient. • Calculates patient's charges for office visit and collects payment.

• Counsels with patients about unpaid bills.

• Researches invalid charge slips and creates appropriate account for billing.

• Creates a patient folder for appropriate paperwork.

• Adheres to internal controls established for department.

• Performs related duties as required.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

Compensation