Overview St. Francis Medical Centeris one of the leading comprehensive healthcare institutions serving Southeast Los Angeles. St. Francis is dedicated to providing vital healthcare services for the 700,000 adults and 300,000 children who count on the hospital for high quality and compassionate medical care. St. Francis is recognized for its full range of diagnostic and treatment services in specialties including Cardiovascular, Surgical, Orthopedics, Maternal-Child Health, Behavioral Health and Emergency and Trauma Care.  In addition, the hospital offers a broad array of education and outreach programs that advance community health. St. Francis Medical Center is a Certified Primary Stroke Center, Approved STEMI Receiving Center for Los Angeles County and designated Baby-Friendly healthcare facility by Baby-Friendly USA. Please visitwww.stfrancismedicalcenter.comfor more information. Join an award-winning team of dedicated professionals committed to our core values of quality , compassion and community! Why Prime Healthcare? (https://stfrancismedicalcenter.com/why-healthcare-prime/) St. Francis Medical Center, a member of Prime Healthcare, offers incredibleopportunities to expand your horizonsand be part of a community dedicated to making a difference. St. Francis Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to: + Paid time off + 401K retirement plan + Outstanding Medical + Dental + Vision coverage + Tuition reimbursement + Many more voluntary benefit options! (https://www.primehealthcare.com/careers/benefits/) Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf Responsibilities The Financial Counselor is responsible for determining patient liability based on benefits and advises patient of their liability prior to scheduled elective procedures notifies patient(s) of financial responsibility; collection arrangement are made prior to services rendered for all elective care. Verifies insurance eligibility, and benefits for emergent and urgent admissions, procedures or other services ensuring communication of patient responsibility to the patient or responsible party. Verifies and secures accurate patient demographic and insurance information, updating patient account information as needed. Assists patients in making arrangements as needed for patient responsibility by time of discharge for emergent or urgent services. Screens and refers patients for possible linkage to state, county or other government assistance programs as well as Charity or Discounts as per the facility Charity and Discount policies. The Financial Counselor works closely with Case Management in securing Medicaid/Medical treatment authorizations as needed. Maintains effective communication skills, including verbal, written and telephone. Proficient in mathematical skills. Qualifications EDUCATION, EXPERIENCE, TRAINING 1. Knowledge of standard insurance companies and verification requirements. 2. Well versed in authorization processes for all payers. 3. Ability to multi-task, prioritize needs to meet required timelines. 4. Analytical and problem-solving skills. 5. Customer Services experience required. 6. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires). St. Francis Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. The current compensation range for this role is $21.00 to $25.98. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. Connect With Us! (https://careers-primehealthcare.icims.com/jobs/190414/financial-counselor---wound-care-%28part-time%2c-days%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336024306) FacilitySt. Francis Medical Center LocationUS-CA-Lynwood ID2025-190414 CategoryAdmin Position TypePart Time < 60 ShiftDays Job TypeNon-Exempt