Find your purpose as a Financial Patient Account Assistant with CentraCare. The Financial Patient Account Assistant is responsible for assisting guarantors in resolving all billing issues relative to their past or future account. Determining acceptable payment options and continuing to follow-up on accounts until conclusion in accordance with established policies, procedures and Corporate Compliance guidelines. Will handle bankruptcy and other adjustments along with communications to government agencies, attorney offices and/or third-party agencies. Any financial assistance that may apply to the account is reviewed with the guarantor and they are guided on how to apply. The guarantor's perception of CentraCare Health in most cases can be enhanced by the proper handling of their account by the Patient Account Assistant. The Patient Account Assistant should strive to handle accounts in ways that best affect collections and minimize bad debts. 

Schedule:

Full-time 80 hours every 2 weeks Mon-Fri 8:30a-5:00p Work from Home options after successful in-office training of approximately 6 months. 

Pay and Benefits:

Pay is based on years of related experience; Minimum compensation is $18.38/hr Full time benefits: medical, dental, PTO, retirement, employee discounts and more! Tuition reimbursement and college grant programs available 

Qualifications:

Associate degree in business or a healthcare related program preferred Two years relevant healthcare or collection experience preferred. Knowledge of billing and collection principles, including all applicable laws and regulations pertinent to healthcare collections is preferred. Experience with use of Microsoft Office applications and related healthcare systems and software preferred. Minimum of two years' experience in a hospital or clinic billing environment working with third party payer, billing, and terminology preferred. Excellent communication, listening and negotiating skills and customer relations principles. Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.

“The best part about my job is I am never bored!  I know that what I am able to share and help patients understand can be a great asset for them to manage the stress associated with medical bills.  I am happy to be able to offer patients the options CentraCare has for patients that need help with unexpected medical bills.”  Donna (employee) 

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.