You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Location: Hybrid (one day a week in office)

Schedule:

Client Service Centre takes calls from clients between the hours of 8 a.m. to 8 p.m. 

Employees are scheduled for a consistent shift three out of four weeks.

At Sun Life, our clients are at the centre of everything we do. As a licensed Financial Services Consultant; Insurance Rollover your work will directly contribute to our mission of helping clients achieve lifetime financial security and live healthier lives. 

As a member of our Client Services team, you will support Sun Life clients with their insurance needs by speaking with clients over the phone / video and providing recommendations that meet their needs. 

What will you do:

Receive inbound calls and transferred sales leads (no cold calling) from Sun Life’s Group Benefits members who are leaving their employer benefit plan and want to convert their health and dental, life insurance and/or critical illness benefits to an individual plan.

Provide consultation to members by reviewing their options and recommending solutions that are aligned to their needs and help them through a period of transition.

Contribute to sales targets by meeting or exceeding objectives.

What you need to succeed:

Minimum of 2 -3 years of related sales experience in the financial services industry is preferred.

Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.

Experience selling insurance products over the phone is an asset.

Completion or a college or university degree or equivalent related experience

Strong interpersonal and communication skills (verbal and written)

Ability to quickly build rapport and relationships with clients over the phone / video conferencing

Effective listening skills and the ability to ask probing questions to understand needs

Self motivated and have the ability to work independently

What we have to offer:

A focus on the mental, physical, and financial health and wellbeing of our Employees; helping you to bring your best self to work.

Competitive base salary with a quarterly bonus based on sales results.

Rewards and Recognitions program which celebrates performance excellence

Comprehensive flexible benefits program including:

Medical, dental, life, critical illness, and disability insurance

Lumino Health Virtual Care

Robust defined contribution pension plan

Stock Ownership and Savings Programs

Tuition assistance

Licensing fees covered

Career growth and professional development opportunities.

Dynamic team environment and coaching from Managers.

Hybrid work environment

Mandatory requirement:

Valid and active Life Insurance License (LLQP) or Insurance of person license in Quebec (1a)

#LI-Hybrid

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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