Requisition Number: 100714
Financial Services Admin II
Location:
This is a hybrid opportunity where you will work 1 days in the office, 4 days a week from home.
Insight at a Glance
14,000+ engaged teammates globally Certified GPTW (Great Place to Work) #20 on Fortune’s World's Best Workplaces™ list $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About the role
The Financial Services Admin II is responsible for the billing resolution, invoice upload and invoice rejection resubmissions of client AR within an assigned portfolio of accounts and invoices. Incumbents will serve as the primary point of contact of Insight finance department. This position will report to the Supervisor of Financial Services.
As Financial Services Admin II, you will get to:
Manage an assigned portfolio of client AR for Portal upload and Credit Re-Bill requests. Ability to successfully meet client Portal billing requirements. This Role portfolio is primarily made up larger clients with special handling of portal EDI invoice rejections. These accounts require a more experienced Admin who can perform their daily tasks with minimal supervision. Resolution to issues is generally more complex and requires good problem solving skills. Call/E-Mail internal client to get resolutions on issues on the invoices to ensure timely manner on billing of invoices. Provide required billing resolution for assigned Credit Re-Bill portfolio/ Worklists. Must be able to complete assigned tasks in a specified time frame. Email Insight internal customer to get clarification or approval on the request based on the approval Matrix. Keep detailed record/status of their ongoing Portal upload efforts and Credit Re-Bill request. Monitor the FSA mailbox and review the assigned Credit Re-Bill request. Must be able to effectively communicate with clients and fellow Insight teammates. Must meet SLA’s (Service Level Agreements) within Insight internal clients.
Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What we’re looking for
High school diploma or general education degree (GED). Some college education preferred. Six months to 2 years previous Collection, Admin, Billing and Disputes experience required; or equivalent combination of education and experience. Preferably experience supporting or working in Billing Portal and Client Credit-Rebill Disputes Resolutions. Ability to read, analyze, and interpret general business/ professional journals, technical procedures, or regulations. Ability to write basic reports and business correspondence. Must possess the ability to effectively present information and communicate, both orally and in written form, with clients and fellow Insight teammates. Must possess basic knowledge of Billing Portal, Collection procedures, and Client Disputes Resolutions procedures.
What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. HMO on Day 1 with 2 free dependent.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
About Insight
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com
Founded in 1988 in Tempe, Arizona 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe $8.3 billion in revenue in 2020 Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
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