Position Title: Financial IT Business Analyst Department: Technology Reports to: VP of Enterprise IT & Security Officer FLSA: Non-Exempt Location: Remote Travel: 0% Salary: $78,000 - $90,000 Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high-quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Overview: The Financial IT Business Analyst provides technical support, system administration, and recommendations for configuration options and feature enhancements. This position plays a key role in improving the performance of computer systems and ensuring seamless integration across various departments. Duties/Responsibilities: + Analyze efficiencies in automation, system setup, change orders, and requests. + Facilitate data sharing and transparency for finance-related data across HR and IT. + Document API and SFTP integrations, including their impact on business processes. + Implement, maintain, and support information systems to meet organizational needs by analyzing, testing, and developing specifications for developers and programmers. + Create financial reports and support audit requests. + Assist in designing processes for disbursement, procurement, and payroll functions. + Research and recommend plug-ins and additional functionality. + Provided technical support and answered user questions about applications. + Conduct training sessions on proper application use and create training materials for staff in various formats. + Analyze records and logs to identify trends and potential system issues. + Document and maintain operational procedures and standards for client support. + Test, evaluate, and recommend technology platforms, both new and existing. + Participate in programmatic and organizational meetings to provide insight into technical needs and requirements. + Take initiative to deepen understanding of all job-related areas. + Perform additional duties as assigned. Required Skills/Abilities: + Proficient in Confluence and experience with intranets/wikis. + Strong communication skills, with the ability to explain technical concepts to diverse end-users. + Advanced knowledge of Microsoft Office applications. + Strong analytical and problem-solving abilities. + Ability to manage multiple projects simultaneously and meet deadlines. + Detail-oriented with excellent organizational skills. + Capable of translating data into actionable insights. + Willingness to tackle complex problems and complete projects to a high standard. + Ability to work independently on routine tasks while taking direction for more complex assignments. + Functional, technical, and problem-solving skills necessary for job success. + Basic knowledge of financial reports, including Income Statements, Balance Sheets, and Cash Flow Analysis. Required Qualifications: + Bachelor’s degree in computer science or equivalent work experience (5+ years). + Strong background in technical writing and training. + Experience with system integrations and creating technical documentation. + Proficient in generating process diagrams, requirements documentation, and reports. + Experience implementing large-scale technology projects. Physical Requirements: + Must be able to remain stationary 50% of the time. + Regular use of computers and office productivity tools, such as calculators, copy machines, and printers. + Frequent video communication with internal and external stakeholders. Vibrant Emotional Health is committed to the full inclusion of all qualified individuals. As part of this commitment, Vibrant will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact People Operations.