FinOps Analyst - Accounts Payable
Amazon.com
Job summary
The ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendor’s account while identifying areas of improvement.
Responsibilities include, but are not limited to:
- Working on Complex vendor queries and resolving the queries in a time bound manner
- Working on underlying issues and fixing the root cause/s
- Liaising with internal teams to understand vendor issue and working towards resolution
- Contacting internal stakeholders and coordinating with them on vendor queries.
- All other related task aligned with the role.
Working Conditions:
- Normal Office Environment.
- Report 3x a week to the Pasay office.
- This role will primarily be reporting from 11 am to 8pm Manila time and may also be requested to be on shifting schedule from time to time.
- Work during Holidays as may be required by the Company.
- May be asked to render overtime on critical and peak times as may be required by the Business.
- This role is expected to talk to customers to resolve issues.
Key job responsibilities
- Respond to invoice related inquiries raised by vendors and provide the required resolution to their issues/requests.
- Provide support to business partners requesting assistance in resolving their concerns.
A day in the life
- Reaching out to Vendors for Payee Central adoption and compliance for EMEA (Europe,Middle East and Africa) region
- Reaching out to Vendors for Official Receipts and Sales invoice collection for Philippines
- Calling the vendor when needed or requested
- Reaching out to business partners to resolve the issues raised by the vendors
- Contacting other internal teams to resolve issues
We are open to hiring candidates to work out of one of the following locations:
Manila, PHL
The ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendor’s account while identifying areas of improvement.
Responsibilities include, but are not limited to:
- Working on Complex vendor queries and resolving the queries in a time bound manner
- Working on underlying issues and fixing the root cause/s
- Liaising with internal teams to understand vendor issue and working towards resolution
- Contacting internal stakeholders and coordinating with them on vendor queries.
- All other related task aligned with the role.
Working Conditions:
- Normal Office Environment.
- Report 3x a week to the Pasay office.
- This role will primarily be reporting from 11 am to 8pm Manila time and may also be requested to be on shifting schedule from time to time.
- Work during Holidays as may be required by the Company.
- May be asked to render overtime on critical and peak times as may be required by the Business.
- This role is expected to talk to customers to resolve issues.
Key job responsibilities
- Respond to invoice related inquiries raised by vendors and provide the required resolution to their issues/requests.
- Provide support to business partners requesting assistance in resolving their concerns.
A day in the life
- Reaching out to Vendors for Payee Central adoption and compliance for EMEA (Europe,Middle East and Africa) region
- Reaching out to Vendors for Official Receipts and Sales invoice collection for Philippines
- Calling the vendor when needed or requested
- Reaching out to business partners to resolve the issues raised by the vendors
- Contacting other internal teams to resolve issues
We are open to hiring candidates to work out of one of the following locations:
Manila, PHL
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