Description Job summary The ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendor’s account while identifying areas of improvement. Responsibilities include, but are not limited to: - Working on Complex vendor queries and resolving the queries in a time bound manner - Working on underlying issues and fixing the root cause/s - Liaising with internal teams to understand vendor issue and working towards resolution - Contacting internal stakeholders and coordinating with them on vendor queries. - All other related task aligned with the role. Working Conditions: - Normal Office Environment. - Report 3x a week to the Pasay office. - This role will primarily be reporting from 11 am to 8pm Manila time and may also be requested to be on shifting schedule from time to time. - Work during Holidays as may be required by the Company. - May be asked to render overtime on critical and peak times as may be required by the Business. - This role is expected to talk to customers to resolve issues. Key job responsibilities - Respond to invoice related inquiries raised by vendors and provide the required resolution to their issues/requests. - Provide support to business partners requesting assistance in resolving their concerns. A day in the life - Reaching out to Vendors for Payee Central adoption and compliance for EMEA (Europe,Middle East and Africa) region - Reaching out to Vendors for Official Receipts and Sales invoice collection for Philippines - Calling the vendor when needed or requested - Reaching out to business partners to resolve the issues raised by the vendors - Contacting other internal teams to resolve issues We are open to hiring candidates to work out of one of the following locations: Manila, PHL Basic Qualifications - This is open for fresh graduates of a College degree. - Good Communication skills - Experience of working on time critical/ time bound processes - Working knowledge of Outlook, Excel and Word Preferred Qualifications - Advanced Excel skills are advantageous - Post graduation or a Master’s Degree Accounting/Finance - Experience in the BPO industry - Knowledge of Oracle Financial Application (OFA) experience is preferred - Knowledge around supplier/vendor payment queries will be preferred. - Experience in 6 sigma Methodologies; participated in Lean Projects, Quality circles & Creative work groups. - Open for fresh graduates of a College degree