FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
OPERATIONSWe're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTOOur Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. You can have an informal meeting in the treehouse or play the piano during your lunch break!
THE ROLEAs a Financial Planning & Control (FP&C) Analyst within Fintech Operations, reporting to the FP&C Lead, you will play a critical role in ensuring financial accuracy, enhancing reconciliation processes, and driving cost efficiency. By leveraging your strong analytical mindset and expertise in financial planning, you will identify and implement strategies to optimise costs, improve financial controls and support the organisation’s profitability objectives.WHAT YOU’LL DOAnalyze and manage large-scale payment reconciliation workflows, addressing inefficiencies while ensuring financial accuracy and compliance with internal controls.Optimize payment and fraud costs by analyzing expenses, identifying savings opportunities and supporting provider negotiations.Build, maintain and enhance financial models to forecast and control the financial impact of payment and fraud projects.Develop and automate dashboards and reports to monitor key metrics (e.g., cost per transaction, reconciliation accuracy, settlement timelines) and introduce new metrics to improve decision-making confidence.Collaborate with cross-functional teams to enhance financial workflows, streamline processes, and oversee month-end close activities in alignment with organizational goals.Provide actionable insights and recommendations to leadership on reconciliation and cost optimization strategies.Support budgeting processes by preparing forecasts, consolidating inputs and analyzing variances for accurate financial planning.Facilitate audits by delivering precise documentation and addressing audit queries promptly.WHO YOU AREBachelor’s degree in Finance, Economics, Engineering, Mathematics, or a related field.3+ years of experience in financial planning and/or business analytics, preferably in fintech, e-commerce, or payments.Proficient in Microsoft Excel/Google Sheets, with advanced functions and financial modelling capabilities.Knowledge of SQL for managing and analyzing financial datasets (e.g., SQL Server, BigQuery).Hands-on experience with data visualization tools such as Looker, Power BI, or Tableau.Skilled in forecast analysis and business casing to drive strategic decision-making.Familiarity with payment processes, reconciliation workflows, and financial reporting is a plus.Strong analytical and problem-solving skills, with high attention to detail and accuracy.Excellent communication and interpersonal skills, able to explain financial concepts to non-financial stakeholders and collaborate with cross-functional teams.Proactive, organized and able to prioritize tasks to meet deadlines in a fast-paced environment.Advanced proficiency in English, both written and spoken.REWARDS & BENEFITSHealth insurance for the whole family, flexible working environment and well-being support and toolsExtra days off, sabbatical program and days for you to give back for the communityTraining opportunities and free access to UdemyFlexible benefits programEQUAL OPPORTUNITIES STATEMENTFARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.