About this opportunity
At Ericsson Mobile Financial Services (MFS) we enable financial inclusion - truly using technology for doing good in society! Our systems are used by hundreds of millions every day for services such as peer to peer transfers, payments, disbursements, loans, savings etc. Our Ericsson Wallet Platform (EWP) is a sophisticated product designed to empower our clients—comprising mobile operators and banks—to deliver mobile financial services. Collaboratively, we are dedicated to enhancing the financial well-being of countless users across the world.
As Fintech Services Product Manager in MFS, you will be leading the work to create truly user centric financial services for new and existing customers. You will be part of the MFS Product Management team, reporting to the Head of Product Management.
Have you ever wondered how important your daily contribution could be if you were given the chance to work in a team using the strength of a big company like Ericsson and the agility of a fintech startup? If yes, this career opportunity will certainly be of interest to you! We are now looking for a passionate, results-oriented and professional teammate to join us.
What you will do
• Create and develop market, industry, customer, business, and competitor knowledge relevant for new fintech services.
• Develop and implement product strategies and roadmap for new fintech services with clear customer and user value in each release.
• Translate and communicate customer and market needs into product requirements for both internal R&D and partner product development.
• Work closely with the engineering team to ensure the timely and quality delivery of product features.
• Design and optimize the customer journey to ensure a seamless and satisfying experience, and work with customer support teams to address issues, gather feedback, and improve the service
• Develop and execute go-to-market strategies for new services or features, and collaborate with product marketing create compelling messaging and promotional materials
You will bring
• MBA or relevant business or engineering degree or an education in design-thinking, UX or service design
• At least 5 years' experience from the fintech industry, banking or payments
• Strong empathy for customers and a passion for delivering a high-quality user experience.
• Experience from conducting market research, understand market trends, identifying customer needs, and based on this developing and implementing product strategies that align with the business goals of the organization
• Experienced in agile service development and use of UX & design-thinking tools
• Strong analytical and problem-solving abilities to overcome obstacles and find innovative solutions
• Proven track-record of leading cross-functional teams and influence others without direct authority
• Excellent communication & presentation skills
• Strong project and program management skills
Application
We look forward to your application with CV in English. We target 40% work-from-home.
Last day to apply: 30th of September 2024
Please note that we do not accept, proceed, or respond for applications sent via e-mail.
If you have specific questions, you are welcome to contact Raheleh Rouhani, Sr. Recruiter at raheleh.rouhani@ericsson.com
Location: Stockholm, Sweden
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.
Primary country and city: Sweden (SE) || Stockholm
Req ID: 749644