Overview Fire Alarm Service Technician 2 is responsible for conducting in-depth inspections, advanced troubleshooting, and comprehensive repairs of fire alarm systems. Responsibilities · Conduct detailed inspections and thorough testing of fire alarm systems per NFPA 72, identifying and resolving complex issues. · Utilize advanced troubleshooting techniques to diagnose and repair intricate problems in fire alarm systems, including VESDA systems and interconnected components such as elevators, HVAC shutdown, fire doors, and smoke control. · Maintain accurate documentation of service activities, including diagnostics, repairs, and system upgrades, completing testing reports in a timely manner. · Provide technical support to junior technicians, collaborating with team members to ensure high-quality service delivery. · Respond promptly to service calls, emergencies, and system failures, restoring system functionality while upholding safety protocols and company policies. · Assist in the installation, maintenance, and upgrade of various fire alarm systems, including Notifier, Siemens, Edwards, Gamewell, Honeywell, Firelite, etc. · Perform complete site surveys for potential preventive maintenance inspections and fire alarm system changes/modifications, preparing labor estimates and material requirements. · Stay updated on industry advancements, regulations, and best practices to ensure compliance and optimize system performance, while pursuing and maintaining industry certifications. · This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Qualifications **Education:** · Minimum of high school degree and five years of related experience or two years technology degree and three years of related experience. **Certifications:** + NICET Fire Alarm Systems Level II or pass NICET II exam within 90 days of employment. **Requirements:** · Ability to obtain US Clearance, minimum DoD Secret Clearance. · Above average level of attention to detail and professional work ethic. · Commitment to excellence and a high quality of work. · Knowledge of NFPA 72 and OSHA Requirements · Ability to function in a controlled, effective manner under stress. · Strong desire to continuously increase your skill set and take on more responsibility. · Above average communication skills with customers, other field personnel, office staff and sub-contractors **Abilities:** + Lift at least 100 pounds at one time and 60 pounds for an extended period. + Relocate a 12-foot stepladder without assistance. + Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders. + Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis. + Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English. + May use a standard ladder without exceeding the weight limit while carrying tools. + Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. + Apply general rules to specific problems to produce answers that make sense. + Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events). + See details at close range (within a few feet of the observer). + Listen to and understand information and ideas presented through spoken words and sentences.