Overview **Fire Alarm Service Technician 2** is responsible for conducting in-depth inspections, advanced troubleshooting, and comprehensive repairs of fire alarm systems. **Essential Functions and Responsibilities** + · Conduct detailed inspections and thorough testing of fire alarm systems per NFPA 72, identifying and resolving complex issues. + · Utilize advanced troubleshooting techniques to diagnose and repair intricate problems in fire alarm systems, including VESDA systems and interconnected components such as elevators, HVAC shutdown, fire doors, and smoke control. + · Maintain accurate documentation of service activities, including diagnostics, repairs, and system upgrades, completing testing reports in a timely manner. + · Provide technical support to junior technicians, collaborating with team members to ensure high-quality service delivery. + · Respond promptly to service calls, emergencies, and system failures, restoring system functionality while upholding safety protocols and company policies. + · Assist in the installation, maintenance, and upgrade of various fire alarm systems, including Notifier, Siemens, Edwards, Gamewell, Honeywell, Firelite, etc. + · Perform complete site surveys for potential preventive maintenance inspections and fire alarm system changes/modifications, preparing labor estimates and material requirements. + · Stay updated on industry advancements, regulations, and best practices to ensure compliance and optimize system performance, while pursuing and maintaining industry certifications. + · This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. **Minimum Qualifications** + · Minimum of high school degree and five years of related experience or two years technology degree and three years of related experience. + · NICET Fire Alarm Systems Level II or pass NICET II exam within 90 days of employment. **Additional Requirements** + Position is subject to an additional customer background check. + This position will require up to 15% travel throughout the United States. + · Above average level of attention to detail and professional work ethic. + · Commitment to excellence and a high quality of work. + · Knowledge of NFPA 72 and OSHA Requirements + · Ability to function in a controlled, effective manner under stress. + · Strong desire to continuously increase your skill set and take on more responsibility. + · Above average communication skills with customers, other field personnel, office staff and sub-contractors + **Physical Requirements** + · Lift at least 100 pounds at one time and 60 pounds for an extended period. + · Relocate a 12-foot stepladder without assistance. + · Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders. + · Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis. + · Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English. + · May use a standard ladder without exceeding the weight limit while carrying tools. + · Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. + · Apply general rules to specific problems to produce answers that make sense. + · Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events). + · See details at close range (within a few feet of the observer). + · Listen to and understand information and ideas presented through spoken words and sentences. + · Work overtime as directed by supervisor. + · Must be able to pass a background check. + · Must be able to pass random drug screening. + · Must have valid driver's license, good driving records to operate a MC Dean vehicle as part of this job requirement. + · Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment. + · Must have a reliable means of transportation to arrive on job sites which vary based on the customers' locations and schedules