Overview In the role of Fire Alarm Service Technician 3 implies a high level of expertise and proficiency in servicing fire alarm systems. This position involves leading complex service projects, complex fire alarm system programming, providing mentorship to junior technicians, and assuming a more autonomous role in inspecting, repairing, and maintaining fire alarm systems. Responsibilities · Lead and oversee comprehensive inspections, advanced testing, and in-depth troubleshooting of fire alarm systems to ensure optimal performance. · Independently diagnose and resolve complex technical issues in fire alarm systems, including interconnected systems and networked fire alarm/mass notification systems. · Manage and maintain detailed records of service activities, including system analyses, recommendations for improvements, and redline drawings for as-built preparation. · Supervise and mentor junior technicians, providing guidance, training, and support in executing service tasks and ensuring quality service delivery. · Participate in project planning, system design, and implementation efforts to enhance fire alarm system functionality and compliance with NFPA 72 and other applicable codes. · Conduct site surveys for fire alarm system upgrades, develop bills of materials, labor projections, and schedules, and perform pre-testing and final acceptance testing with Fire Marshal. · Collaborate with colleagues, building owners, and managers to deliver seamless service, address system deficiencies, and optimize performance. · Stay informed about industry trends, technology advancements, and regulatory changes to uphold compliance and industry standards. · Perform complex programming of various types of fire alarm systems and troubleshoot issues to maintain system functionality. · Demonstrate a commitment to safety, quality service delivery, and customer satisfaction in all service activities. · This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Qualifications **Education/Certifications:** · Minimum of high school degree and eight years of related experience or two years technology degree and five years related experience. · NICET Fire Alarm Systems Level II or pass NICET II exam within 90 days of employment. **Additional Requirements:** · Ability to obtain Secret clearance. · Above average level of attention to detail and professional work ethic. · Commitment to excellence and a high quality of work. · Knowledge of NFPA 72 and OSHA Requirements · Ability to function in a controlled, effective manner under stress. · Strong desire to continuously increase your skill set and take on more responsibility. · Above average communication skills with customers, other field personnel, office staff and sub-contractors. · Excellent decision-making skills. · Strong leadership skill **Abilities:** + Lifts at least 100 pounds at one time and 60 pounds for an extended period of time. + Relocates a 12 foot stepladder without assistance. + Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders. + Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls and reaches overhead on a routine and repetitive basis. + Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English. + May use a standard ladder without exceeding the weight limit while carrying tools. + Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. + Apply general rules to specific problems to produce answers that make sense. + Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events). + See details at close range (within a few feet of the observer). + Listen to and understand information and ideas presented through spoken words and sentences. + Work overtime as directed by supervisor. + Must be able to pass a background check. + Must be able to pass random drug screening. + Must have valid driver's license, good driving records to operate a MC Dean vehicle as part of this job requirement. + Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment. + Must have a reliable means of transportation to arrive on job sites which vary based on the customers' locations and schedules