Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
Competitive Starting Pay Paid Training Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More!What you will do:
Responsibilities include but are not limited to assisting the Construction Managers and Project Managers with coordination/ documentation, ordering of equipment for Install base projects including day-to-day general office duties as assigned for fire alarm, suppression and sprinkler.
How you will do it:
Operations Administrative Support uploading and Maintaining Projects and Contracts via Job Design/ BBI
Monitor status of small projects (fire alarm, suppression, sprinkler)
Communicate with customers and sale reps as to when material and/or labor is required.
Ensure that required engineering is performed to meet customer expectations.
Coordinate with TIS supervisor and/or construction manager customer’s labor requirements.
Order equipment, ensure that customer receives material when needed.
Report to department managers project status.
Process change orders, releasing equipment, filing, Certificate of Insurance, Warranty Letters
Billing of projects; compiling back-ups such as Certified Payroll, work tickets etc.
Handling customer/ contract disputes as needed.
Coordinate delivery of equipment to the job site
Coordinate delivery of close-out documents
Creation of purchase orders for subcontractors
Procurement and verification of project schedules
Attend work in progress meetings.
Tracking of project RFI’s, change orders and other pertinent documentation.
Coordination/ Follow Ups with Sales Team regarding project bookings; releasing of jobs from COE/ Credit holds etc.
Assist with Accounts Receivable (AR)
Act as the facilitator and point-person for information sharing between OTC, District, and select customers as directed by ACSM
Support Dispute Resolution in resolving disputes when requested by the AR Collectors or the Dispute team.
Contact customers when identified as necessary as part of DMS or for very simple reasons.
What we look for:
Required
Proficient in Microsoft Windows, Word, EXCEL, Power Point
Knowledge of ACE, OASys, Job Cost Systems
Valid driver's license with a good driving record
High School diploma or equivalent
Ability to multi-task and prioritize among assignments with a strong adherence to deadlines.
Excellent verbal and written communication skills
Must be organized, detail oriented and self-motivating.
Must Pass a pre-employment background check and drug screen
Positive Attitude a must
Punctual and Accountable
Experience dealing with customers
Preferred
Associates Degree preferred
3 to 5 years of related experience
Experience in a high-volume, customer service–oriented position
Electrical/ Construction industry experience is helpful
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.