**What you'll bring to the team** **Location:** Thorpe Park, **Hours:** Full time, part time, weekends & holidays **Contract Type:** Seasonal, until November 2025 In this role you will be the first point of contact for staff and guest injuries and illnesses. You will play a pivotal role in delivering safe and fun experiences for all out guests. You will ensure excellent standards of health & safety, which is the number one priority at the Resort; whilst taking both a customer and employee focused approach to work. When required, you’ll be ready to assist in emergency first aid situations and will be responsible for upholding the highest standards of care. **Responsibilities:** + Treating and Assessing patients within your scope of practice alongside Thorpe Park policies and procedures. + Accurately completing all documentation relating to patients, equipment and near misses in accordance with policies and procedures. + Maintaining a strong presence on park. + Ensure patient confidentiality is always maintained. + Actively participate in personal and environmental cleaning routines to ensure infection prevention and control standards are adhered to. + Achieve and maintain competence in all relevant skills and knowledge and actively strive to upkeep and grow your skillset. + Undertaking and completing all required in-house training and maintaining competency. + Conducting company medicals for ride operators in line with Occupational Health + Perform any other duties that may be reasonably be requested of you in line with your skills, training and qualifications. **Qualifications & Experience** Essential Criteria: + First Aid at Work Qualification or First Responder Qualification + Experience of delivering First Aid. + Experience of working effectively as part of a team. Desirable Criteria: + Experience of working within the theme park, events or pre-hospital environment. + Experience working with children. PERSONAL QUALITIES + Excellent interpersonal skills with ability to communicate effectively at all levels. + Ability to complete paperwork to exacting standards. + Ability to prioritize work schedule to make best use of time and resources. + Ability to deliver a high-quality patient experience and always ensure customer satisfaction. Emphasis on patient care and customer service + Physically able to undertake the demands of the resort First Aid Host. + Able to remain calm and function under pressure in challenging situations. **Benefits** + Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world! + 25% discount in our retail shops and restaurants + 40% discount online off LEGO, and much more! + Free bus from Staines station for all employees  + Fortnightly pay + Free staff parking + Ongoing training & development to have a longer-term career in Merlin + Access to Perks at Work which 30,000+ national & local employee discounts If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible. **Pay Range** From GBP £12.35/Hr. Submit a Referral (https://seasonalcareers-uk-merlinentertainments.icims.com/jobs/6627/first-aid-host/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883) **Location (Country-County-City)** _UK-Surrey-Chertsey_ **Job ID** _2024-6627_ **Employment Type** _Full-Time_ **Offer/Contract Type** _Fixed End Date/Seasonal_ **Location Name** _Thorpe Park Resort_