STGi is seeking an as needed Fitness Center Clerk to support Federal Occupational Health.  

 

Job Specific Duties and Responsibilities:

Service Operations

·         Under the direction of the Health Fitness or FOH Manager, assist with day-to-day operations of the facility including covering site hours, onboarding new members, conducting fitness center orientations, regularly cleaning fitness equipment.

·         Assist with programming, as applicable.

·         Assist with reports and tracking requirements, as assigned.

·         Report all equipment issues promptly to Manager.

·         Report all facility/maintenance issues promptly and inform Manager.

·         Where applicable, assist with orders for equipment, supplies, cleaning product, and other approved items. 

·         Distribute general first aid supplies based on resources available (e.g., Band-Aids, gauze, cold packs).

·         In the event of a medical emergency, activate Emergency Medical Services (EMS).  Perform CPR and/or use AED as warranted.

·         Submit safety event forms within 24 hours of an unusual incident.  Immediately notify Manager of serious incidents.            

·         Report all privacy and security breaches immediately according to FOH and HHS policy.

·         Support directives in the agency agreement, as assigned by the Manager.

 

Administrative (Business/Management)

Staffing and Reporting Relationships

·         Arrive on time to work and work all designated hours.

·         Request leave in a timely manner.

·         Create a climate of trust, accountability, and professionalism.  Report to Manager any concerns regarding productivity/morale.

·         Identify and report to Manager problems with hardware, telecommunications or other issues impacting duties.

 

Technology

·         Utilize IT systems for database tracking and other deliverables.

·         Complete mandatory IT training by specified deadlines.

·         Inform Manager of IT and other equipment needs, particularly those that prevent completing projects within specified deadlines.

 

Strategy

Customer Service

·         Respond professionally to customer complaints, issues, and requests regarding FOH services within 24 hours.  Escalate issues as appropriate to the Manager.  Follow outstanding issues to resolution in a timely manner.