AAA Club Alliance is actively seeking self-motivated individuals with a passion for sales and business development to join our AAA Fleet Care team in the Columbus, OH market.  

AAA Fleet Care offers vehicle repair and maintenance services to a large variety of Commercial, National and Local Fleet Accounts including Holman, BBL, Donlen, Element, Enterprise, LeasePlan, Merchants Fleet, Mike Albert Fleet Solutions, US Bank/Voyager, WIX, and GSA.

We are looking for a Fleet Care Specialist to join our team who would be responsible for new business development and relationship management with Commercial Fleets and National Accounts in and around the Columbus, OH market.

In this role you will be expected not only secure fleet service business for our AAA Car Care locations in the market area, but you will also provide exceptional ongoing support to both your internal and external partners to further develop a sustainable and profitable network of accounts long-term. Our Specialists manage ongoing relationships by supporting sales processes with our member and client accounts to ensure maximum productivity and profitability for all.

This position is Remote, but will require frequent travel throughout the territory to meet with assigned AAA Car Care locations and clients in the market. As such, candidates must live within an hour's commuting distance to Columbus, OH.

At AAA, your success is our success! As a Fleet Care Specialist, we can offer you:

A competitive base salary up to $65,000/year depending on experience, and the ability to earn a monthly commission based upon sales

Over 3 weeks of Paid Time Off accrued on an annual basis (may be prorated based upon hire date)

8 Paid Holidays each year

Participation in our 401(k) retirement plan with up to 7% company match

Robust health insurance options including Medical, Prescription, Dental and Vision coverage after 30 days of employment

Supplemental insurance options including Critical Illness, Hospital Indemnity, Accident Insurance and FSA/HSA Account options based upon selected medical coverage

Free company-paid Life Insurance

Up to $5,250 in Tuition Reimbursement each year

Free AAA Premier level membership for colleagues, and the ability to add spouse and dependent coverage at a discounted rate

What our Fleet Care Specialist do:

Solicit new commercial fleet accounts and business through collaboration with work associates, partnerships with outside vendors, and cold calling techniques.

Work closely with AAA Car Care managers to acquire new commercial fleet business.

Collaborate with Car Care Managers to provide a high quality service experience within the stores, and maintains relationships with fleet clients.

Conduct sales presentations to prospective customers and internal AAA Partners.

Mail out sales letters and commercial fleet product information to prospective customers.

Work closely with the AAA Car Care personnel on improving retail site volume growth and profitability though fleet account sales.

Utilize relationship management skills to work with existing commercial fleet customers in upgrading and/or resolving their commercial fleet program needs.

Manage existing accounts by making sales calls and getting feedback from the clients.

Serve as liaison between customers, retail field operations, payment processing team, IT team and National Account partners.

Work closely with National Account partners in resolving customer billing problems/issues.

Grow the AAA Car Care brand name and promote our tire and service offerings.

Proactively deliver superior customer satisfaction by anticipating customer’s needs.

Actively participate in the development and implementation of commercial fleet marketing programs.

Keep abreast of competitive fleet programs and offers, as well as, attend and participate in industry trade shows and vendor fairs.

Conduct financial and productivity analysis on accounts and programs.

Other duties as assigned.

What you will need to succeed:

Bachelor’s degree preferred; equivalent experience considered in lieu of degree.

2-5 years of applicable business experience; 2-3+ years of sales, business development and/or relationship management experience.

Retail Automotive experience/knowledge strongly preferred.

Ability to work autonomously, in a field-based sales and relationship management role.

Ability to read and interpret financial data and reports.

PC proficiency working with spreadsheet software, word processing, and internet experience.

Effective oral and written communication skills to enable accurate completion of paperwork and constructive interaction with others.

Ability to respond to customer inquiries and professionally interact with individuals.

Ability to travel frequently throughout AAA Club Alliance region, usually by car. Travel expenses and mileage are covered by AAA. This position DOES NOT provide a company vehicle.

The ability to complete a satisfactory Pre-Employment Screening if offered the position (standard background check and drug screening process).

Authorized to work in the USA.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

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